Youth Services Library Associate (437)

Friends Foundation of Worthington Libraries

Wisconsin

On-site

USD 27,000 - 38,000

Part time

14 days+

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Job summary

Friends Foundation of Worthington Libraries, Worthington Park Library location, seeks a Library Associate for 20 hours weekly in a part-time, non-exempt union role. Primary duties include helping patrons locate materials across formats, assisting with technology, and supporting program planning.

The ideal candidate holds a bachelor’s degree or GED and has at least one year of customer service experience, with strong MS Office skills and ILS familiarity.

Qualifications

Bachelor’s degree or a high school diploma or GED and an equivalent combination of education, training and experience.
Minimum of one year of customer service experience; ability to pass alphanumeric sorting test; ability to pass computer skills test.
Proficient in Integrated Library System (ILS); able to handle confidential information with good judgment.
Strong attention to detail; ability to organize items in alphanumeric/subject order; proficient with MS Office.

Responsibilities

Proactively provides customer service to library patrons.
Interviews, researches, and answers questions from patrons.
Recommends materials based on patrons’ interests.
Supports librarians in developing and maintaining the collection as directed.
Maintains periodical collections and related paperwork; tracks claims and weeding.
Assists patrons with basic troubleshooting of software, OS, browsers, and devices.
Assists with planning and presenting library programs, storytimes, and events.
Performs duties of Storytime Associate and Circulation Assistant as needed.

Skills

Customer service

ALphanumeric sorting

Computer skills test

ILS proficiency

Confidentiality

Attention to detail

Alphanumeric/subject order

MS Office

Public speaking

Circulation policies

Education

Bachelor’s degree / GED

Tools

Microsoft Office

Outlook

Word

Excel

Access

PowerPoint

Job description

Department
Youth Services

Location
Worthington Park Library

Position type
Part-time (20 hours)

Employee type
Non-Exempt Union

Pay range number
17

Minimum salary
$23.52/HOUR

Purpose
Under general supervision, the Library Associate assists patrons in locating library materials using resources in various formats, and performs related duties.

Essential Position Functions

Proactively provides customer service
Interviews, researches, and answers questions from patrons
Recommends materials based on patrons’ interest
Supports Librarians in developing and maintaining the collection, as directed
Maintains periodical collections, including associated paperwork, tracking claims, routing, filing, labeling, stamping and weeding out-of-date materials, as assigned
Assists patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services (including handheld devices, e-readers, laptops, tablets, etc.)
Assists with planning, coordination and presentation of library programs, storytimes and special events, as assigned
Performs duties of Storytime Associate and Circulation Assistant, as needed

Required Experience

Education, Training and/or Experiences

Bachelor’s degree or a high school diploma or GED and an equivalent combination of education, training and experience, and
A minimum of one (1) year of customer service experience; and
Ability to pass alphanumeric sorting test; and
Ability to pass computer skills test

Knowledge, Skills, Abilities And Personal Characteristics

Proficient in the use of the Integrated Library System (ILS)
Ability to maintain confidentiality and use appropriate judgment in handling information and records
Ability to work accurately with attention to detail
Ability to arrange items in alphanumeric and/or subject order
Superior working knowledge of traditional and electronic resources including web sites and databases; excellent online searching skills
Ability to deliver programs and speak before groups
Ability to retain and follow circulation policies and procedures
Proficient in the use of Microsoft Office applications including Outlook, Word, Excel, Access, and PowerPoint

Physical Demands

Ability to sit and use computer for extended periods and operate standard office equipment, daily
Ability to lift and move up to fifty (50) pounds, daily
Ability to push book trucks with up to 150 pounds of materials on them, daily
Ability to stand for extended periods, daily
Ability to perform repeated reaching, bending, climbing and squatting, daily
Travel by automobile is required occasionally

This position will also be assigned to work in Adult Services on a regular basis.

Schedule