Youth Services Library Assistant

nan; Clarksville (TN); On-site; USD 23,000 - 33,000; Full time

Job summary

Montgomery County Library is seeking staff to provide customer service and assistance across locations. You will greet visitors, help with card registrations, holds, and payments, and guide patrons in locating materials and using library technologies.

The role supports programming, displays, and collection management while maintaining accurate records and performing regular desk duties. Strong communication and discretion are essential for success.

Qualifications

• Ability to analyze complex information and issues, define problems, and evaluate options.
• Organizational and time management to prioritize duties in a high-volume, changing environment.
• Apply judgment and discretion in resolving problems and interpreting policies.

Responsibilities

• Provide customer service at service desks and greet visitors; screen and assist patrons with inquiries.
• Assist patrons with checking out materials and using public computers; process library cards and transactions.
• Educate patrons in locating materials and using library technologies; provide readers advisory services.
• Maintain filing and record-keeping; support programming and displays; assist with collection development.

Skills

Analytical thinking

Time management

Judgment and discretion

Education

High School diploma or equivalent

Tools

Office software

Job description

Montgomery County Library is seeking staff to provide customer service and assistance across locations. You will greet visitors, help with card registrations, holds, and payments, and guide patrons in locating materials and using library technologies.

The role supports programming, displays, and collection management while maintaining accurate records and performing regular desk duties. Strong communication and discretion are essential for success.