Youth Services Program Assistant: Engaging Kids & Families

Bergen County Cooperative Library System; Montclair (NJ); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Sick time

Professional development opportunities

Job summary

Montclair Public Library is seeking a Library Assistant in Youth Services to plan and deliver programs for children and families. You will work across youth services and be trained for service at other public desks, including Passport acceptance responsibilities.

The role emphasizes welcoming, informative customer service, collaboration, and community engagement in a busy library setting.

Qualifications

• Associates degree or equivalent.
• Experience working directly with the public.
• Comfort engaging children and their caregivers in a group setting.
• Strong communication and service instincts.
• Ability to work evenings and weekends.
• Ability to push book carts and lift up to 20 lbs.

Responsibilities

• Provide excellent, child-appropriate customer service at youth service points.
• Plan, prepare, and deliver programs for children and families (storytime, crafts, STEAM, clubs).
• Offer reader’s advisory and basic reference to children, teens, parents, and caregivers.
• Assist with program promotion (flyers, displays, calendars, digital signs).
• Serve at Borrower Services, Adult Services, and the branch as needed.
• Perform circulation functions (check-in/out, holds, card registration, renewals).
• Assist patrons with computers, printing, and basic troubleshooting.
• Set up and clean up rooms and materials before and after programs.
• Support collection maintenance (shelving, picklists, shelf-reading, light repair, weeding).
• Enforce policies consistently and communicate them with tact.

Skills

Teamwork

Customer service

Communication

Evenings/weekends availability

Fluency in a second language

Ability to lift up to 20 lbs

Education

Associates degree or equivalent

Tools

Canva

Google Workspace

Job description

Montclair Public Library is seeking a Library Assistant in Youth Services to plan and deliver programs for children and families. You will work across youth services and be trained for service at other public desks, including Passport acceptance responsibilities.

The role emphasizes welcoming, informative customer service, collaboration, and community engagement in a busy library setting.