Youth Services Analyst

City of Durham, NC; Durham (NC); Vor Ort; USD 43.000 - 55.000; Vollzeit

Zusammenfassung

The City of Durham, NC is seeking a Youth Services Analyst to support research, design, development, and implementation of youth-focused programs and projects that expand access to resources, build life and leadership skills, elevate youth voice, and strengthen pathways to opportunity for young people across Durham.

You will work closely with the Youth Services Manager, youth and community partners to develop programs based on division priorities and community needs.

Qualifikationen

• Bachelor's degree in Public Administration, Public Policy, Social Work, Criminal Justice, Community Development, or a related field; Master's degree (MPA, MPP, MSW, or related) or an equivalent combination of education and relevant experience.
• Two years of experience designing, developing, and implementing youth-focused programs, projects, or community initiatives.
• Valid NC Class C Driver's License.

Aufgaben

• Research, design, and develop assigned youth-focused programs and projects based on established goals, priorities, and identified community needs.
• Develop program frameworks, implementation plans, and recommendations for leadership review, and coordinate implementation of approved programs and projects.
• Research youth and community needs, best practices, and existing resources to inform program design and improvement.
• Design and facilitate workshops, trainings, youth activities, listening sessions, and other engagement opportunities that build skills and elevate youth voice.
• Develop and maintain relationships with youth, families, schools, community organizations, service providers, and other partners to support program goals.
• Coordinate with internal departments and community partners to develop collaborative approaches and support effective implementation.
• Collect, track, and analyze program feedback and data to measure performance and contribute to evaluation and continuous improvement efforts.
• Help ensure programs and initiatives are accessible, culturally responsive, and grounded in youth and community needs.
• Communicate project progress, challenges, recommendations, and resource needs to the Youth Services Manager.

Kenntnisse

Research

Program design

Youth engagement

Partnership building

Project management

Data analysis

Communication

Independent work

Ausbildung

Bachelor's degree in Public Administration/Public Policy/Social Work/Criminal Justice/Community Development or related field

Master's degree (MPA/MPP/MSW or related) or equivalent experience

Valid NC Class C Driver's License

Jobbeschreibung

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a realdifferencein the community you serve.

Hiring Range: $31.15 - $40.27/hr

Hours/Shift: Monday - Friday, 10:00 am - 4:00 pm (some flexibility available)

***This position is primarily in-person and based in the field/community; limited remote work may be available.

Occasional evening and weekend work is required to support community meetings, events, and engagement activities.

The City of Durham’s Community Partnerships & Engagement Department leads inclusive, coordinated, and data-driven community engagement across all departments. By centralizing efforts, we streamline communication, maximize resources, and ensure consistent, high-quality outreach. Equity is at the core of our mission - centering the voices of historically marginalized communities through integrated Digital Inclusion, Language Access, and ADA programs. We serve as the hub for all engagement initiatives, helping the City connect more effectively with residents and make better, more inclusive decisions.

The Youth Services Analyst supports the research, design, development, and implementation of youth-focused programs and projects that expand access to resources, build life and leadership skills, elevate youth voice, and strengthen pathways to opportunity for young people across Durham.

The Analyst will work closely with the Youth Services Manager, team members, young people, and community partners to develop programs and projects based on identified division priorities and community needs. Working within established goals and project scopes, they research potential approaches, develop program models and implementation plans, and collaborate with leadership to refine and implement proposed solutions.

The role combines program development, strategic thinking, youth engagement, relationship-building, and project management. Analysts are expected to demonstrate initiative, sound judgment, creativity, and the ability to work independently while collaborating with others to develop effective, accessible, and responsive youth initiatives.

• Research, design, and develop assigned youth-focused programs and projects based on established goals, priorities, and identified community needs.
• Develop program frameworks, implementation plans, and recommendations for leadership review, and coordinate implementation of approved programs and projects.
• Research youth and community needs, best practices, and existing resources to inform program design and improvement.
• Design and facilitate workshops, trainings, youth activities, listening sessions, and other engagement opportunities that build skills and elevate youth voice.
• Develop and maintain relationships with youth, families, schools, community organizations, service providers, and other partners to support program goals.
• Coordinate with internal departments and community partners to develop collaborative approaches and support effective implementation.
• Collect, track, and analyze program feedback and data to measure performance and contribute to evaluation and continuous improvement efforts.
• Help ensure programs and initiatives are accessible, culturally responsive, and grounded in youth and community needs.
• Communicate project progress, challenges, recommendations, and resource needs to the Youth Services Manager.

• Bachelor's degree in Public Administration, Public Policy, Social Work, Criminal Justice, Community Development, or a related field; Master's degree (MPA, MPP, MSW, or related) or an equivalent combination of education and relevant experience.
• Two years of experience designing, developing, and implementing youth-focused programs, projects, or community initiatives.
• Valid NC Class C Driver's License.

• Experience leading or working with youth and/or students, particularly those facing barriers to opportunity or from historically underserved communities.
• Experience coordinating programs, projects, events, or community-based initiatives.
• Experience building partnerships and collaborating with community organizations, schools, service providers, or other stakeholders.
• Experience developing and facilitating workshops, trainings, or youth engagement activities.
• Experience developing program plans, reports, presentations, or other professional materials and using data or feedback to inform improvements.
• Strong project management, problem-solving, communication, and organizational skills, with the ability to work independently and collaboratively.
• Experience in local government, nonprofit organizations, education, or community-based settings is preferred.