Strategic Programs & Engagement Analyst

City of Durham, NC; Durham (NC); Sur place; USD 43 000 - 55 000; Temps partiel

Résumé du poste

City of Durham, NC seeks a Part-Time Strategic Programs & Engagement Analyst to support Participatory Budgeting (PB) outreach, resident participation, and committee coordination. 30 hours/week with benefits, primarily in-person in Durham, with some evenings and weekends for community events.

Bilingual English/Spanish candidates are strongly encouraged to apply. The role focuses on outreach to historically underserved communities, engagement with schools and neighborhood groups, and helping

Qualifications

• Bachelor’s degree in public administration, public policy, communications, community development, planning, or a related field.

Responsabilités

• Develop and implement outreach strategies to support broad participation in the Participatory Budgeting (PB) process.
• Build relationships with residents, schools, neighborhood groups, and community organizations.
• Conduct neighborhood outreach, canvassing, tabling, presentations, and local events.
• Facilitate conversations to help residents understand PB, share priorities, and participate in voting.
• Represent PB at community events and coordinate with the PB Steering Committee.

Connaissances

Bilingual

Organizational skills

Project management

Written & verbal communication

Community engagement

Formation

Bachelor’s degree in public administration, public policy, communications, community development, planning, or a related field

Description du poste

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a realdifferencein the community you serve.

Hiring Range: $31.15 - $40.27/hr

Hours/Shift: Monday - Friday, 8:00 am - 5:00 pm (some flexibility available)

This position is primarily in-person and based in the field/community; limited remote work may be available. Occasional evening and weekend work is required to support community meetings, events, and engagement activities.

The City of Durham’s Community Partnerships & Engagement Department leads inclusive, coordinated, and data-driven community engagement across all departments. By centralizing efforts, we streamline communication, maximize resources, and ensure consistent, high-quality outreach. Equity is at the core of our mission—centering the voices of historically marginalized communities through integrated Digital Inclusion, Language Access, and ADA programs. We serve as the hub for all engagement initiatives, helping the City connect more effectively with residents and make better, more inclusive decisions.

The Part-Time Strategic Programs & Engagement Analyst is a 30-hour-per-week position with benefits that supports community outreach and resident participation in Durham’s Participatory Budgeting (PB) program. Candidates who are bilingual in English and Spanish are strongly encouraged to apply.

Community engagement is the central focus of this role. The Analyst will build relationships with residents, schools, neighborhood groups, community organizations, and other partners while creating meaningful opportunities for people to participate in PB. The position will focus especially on reaching historically underserved communities and residents who have not traditionally participated in City decision-making.

The Analyst will represent PB at community events, conduct neighborhood outreach, facilitate conversations, support resident volunteers, and help residents understand how they can submit ideas, develop proposals, and vote. The position will also support the PB Steering Committee, program communications, participation tracking, and other activities throughout the PB cycle.

The ideal candidate is outgoing, dependable, organized, and comfortable working directly with residents from diverse backgrounds. The position requires some evening and weekend availability to attend community meetings and events.

Community Outreach and Engagement

• Help develop and implement outreach strategies that support broad, equitable, and meaningful participation in all phases of the PB process.
• Build trusted relationships with residents, schools, neighborhood groups, community organizations, faith-based organizations, and other community partners.
• Conduct neighborhood outreach, including canvassing, tabling, presentations, community meetings, and participation in local events.
• Facilitate conversations that help residents understand PB, share their priorities, submit ideas, develop proposals, and participate in voting.
• Identify and develop new outreach opportunities in communities that have been historically underserved or underrepresented.
• Represent and promote Participatory Budgeting at community events, partner meetings, and public presentations throughout Durham.

Program & Resident Support

• Support community idea collection, proposal development, voting, and other phases of the PB process.
• Assist resident Budget Delegates with meetings, activities, communications, and proposal development.
• Support the Participatory Budgeting Steering Committee through meeting preparation, member communication, facilitation, follow-up, and tracking of action items.
• Coordinate with City staff and community partners to answer questions, share program information, and support engagement activities.

Data & Communications

• Track outreach activities, resident participation, community contacts, and feedback.
• Maintain accurate records and assist with evaluating the reach and effectiveness of engagement efforts.
• Support surveys, data collection, program evaluation, and reporting.
• Use digital tools to manage community contacts, event information, participation data, and program activities.

• Bachelor’s degree in public administration, public policy, communications, community development, planning, or a related field, or an equivalent combination of education and relevant experience.
• Two years of experience conducting outreach, canvassing, facilitating meetings, or supporting community events.
• Valid NC Class C Driver's License.

• Bilingual in English and Spanish.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Ability to work effectively in a fast-paced environment with tight timelines.
• Strong written and verbal communication skills, including experience developing reports, presentations, and training materials.
• Experience with community engagement and building relationships with diverse stakeholders.