Youth Programs Office Clerk & Front Desk Support

Baltimore City; Pittsburgh (Allegheny County); On-site; USD 21,000 - 40,000; Full time

Job summary

Baltimore City is seeking a General Clerk to support YouthWorks data and staff, under supervision of the Sr. Manager and Data Assistant. The role involves routine tasks following established procedures.

Responsibilities include front-line phone support, information dissemination about YouthWorks and MOED programs, and assisting with data entry and pay cards distribution, all within a collaborative office setting.

Qualifications

• High school diploma or GED required.
• Three years of office/clerical experience.
• Equivalency: combination of education and experience.

Responsibilities

• Answer a 12-line telephone system and provide customer service.
• Assist with data entry and use the YouthWorks system.
• Organize materials for mailings and presentations.
• Support with procuring and tracking supplies.
• Perform other related office tasks as needed.

Skills

Office administration

Customer service

MS Office proficiency

Data entry

Education

High school diploma or GED

Tools

MS Office Suite

Share Drive

Webex

Zoom

Microsoft Teams

Google Workspace

Job description

Baltimore City is seeking a General Clerk to support YouthWorks data and staff, under supervision of the Sr. Manager and Data Assistant. The role involves routine tasks following established procedures.

Responsibilities include front-line phone support, information dissemination about YouthWorks and MOED programs, and assisting with data entry and pay cards distribution, all within a collaborative office setting.