Youth Programs Manager - Impact, Ops & Partnerships

Youth Advocate Programs, Inc.; East Hartford (CT); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Prescription

Vision

Short Term Disability

UNUM Supplemental Insurance

Employee Assistance Program (EAP)

403(b) Retirement Savings Plan

Pet Insurance

Paid time off

Holiday Pay

Weekly Pay

Direct Deposit

Job summary

Youth Advocate Programs, Inc. is seeking a Program Manager to oversee the Hartford, Bridgeport, and New Haven offices. The role includes supervising staff, managing budgets, ensuring contract compliance, and delivering high-quality services to youth and families.

Strong leadership and collaboration with partners are essential for success. The position requires a Bachelor’s degree in Human Services, supervisory experience, and proficiency with MS Office; EHR experience is a plus.

Qualifications

• Bachelor's degree in Human Services or related field.
• Prior supervisory experience in a community-based agency preferred.
• Strong leadership, communication, and organizational skills.
• Proficient in Microsoft Office 365; EHR experience is a plus.
• Ability to manage budgets and meet deadlines.
• Familiarity with trauma-informed care and youth development.
• Spanish/English bilingual is preferred.

Responsibilities

• Oversee program office operations, staff supervision, and budget compliance.
• Ensure contracts are fulfilled and services meet required quality.
• Develop partnerships with referral sources and community stakeholders.
• Recruit, train, and supervise direct service and administrative staff.
• Provide staff development and cross-training across teams.
• Lead meetings, problem-solve, and secure resources for participants.
• Submit reports, billing, and documentation timely.

Skills

Leadership

Communication

Organization

Budget management

Trauma-informed care

Bilingual

Education

Bachelor's degree in Human Services

Tools

Microsoft Office 365

Electronic Health Record (EHR) system

Job description

Youth Advocate Programs, Inc. is seeking a Program Manager to oversee the Hartford, Bridgeport, and New Haven offices. The role includes supervising staff, managing budgets, ensuring contract compliance, and delivering high-quality services to youth and families.

Strong leadership and collaboration with partners are essential for success. The position requires a Bachelor’s degree in Human Services, supervisory experience, and proficiency with MS Office; EHR experience is a plus.