Youth Programs Aide - SYEP/WLG, Part-Time

Queens Community House Inc; New York (NY); On-site; USD 23,000 - 25,000; Part time

Job summary

Queens Community House is a multi-site nonprofit serving diverse communities in Queens. The SYEP/WLG Program Aide will support day-to-day operations at the Newtown site, help with attendance, documentation, and participant engagement, and collaborate with staff and partners to ensure smooth programming.

Spanish-speaking candidates are strongly preferred to enhance communication with youth and families. The role involves administrative tasks, data entry, and coordinating activities within a

Qualifications

• High school diploma or equivalent required; college coursework or experience with youth is preferred.
• Previous experience working with youth, community programs, workforce development, or nonprofit organizations preferred.
• Strong organizational and administrative skills with attention to detail.
• Ability to communicate effectively and professionally with youth, families, staff, and community partners.
• Spanish-speaking ability strongly preferred.
• Must complete required clearances, including NYC DOE PETS Screening.

Responsibilities

• Support the daily operations of the SYEP & WLG program at the Newtown site.
• Serve as a welcoming and professional point of contact for SYEP & WLG participants, families, staff, and visitors.
• Assist with participant check-in, attendance tracking, sign-in/sign-out procedures, and daily program documentation.
• Monitor participant attendance and promptly communicate attendance concerns to appropriate program staff.
• Assist participants with basic questions regarding schedules, assignments, timesheets, worksites, and program expectations.
• Support staff with the collection, organization, and review of participant documentation, including timesheets, evaluations, and other required forms.
• Assist with data entry and maintaining accurate participant records in program databases and tracking systems.
• Help prepare program materials, folders, sign-in sheets, forms, and other administrative documents.
• Support program activities, workshops, orientations, special events, and participant engagement activities.
• Assist with outreach and recruitment activities, including tabling, distributing promotional materials, and engaging youth and families in the community.
• Build positive and professional relationships with SYEP & WLG participants and encourage consistent participation in the program.
• Assist program staff with identifying and addressing participant concerns and refer issues to the appropriate supervisor when necessary.
• Occasionally report to High School for Arts & Business to support SYEP & WLG programming, participant engagement, administrative needs, and/or staff coverage.
• Assist with worksite-related communication and follow-up as directed by the SYEP/WLG program team.
• Maintain confidentiality of participant information and follow all QCH, SYEP, WLG and DYCD policies and procedures.
• Perform other duties as assigned by the SYEP Program Coordinator or Director.

Skills

Organizational skills

Administrative tasks

Spanish-speaking ability

Data entry

Microsoft Office/Google Workspace

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Data entry systems

Job description

Queens Community House is a multi-site nonprofit serving diverse communities in Queens. The SYEP/WLG Program Aide will support day-to-day operations at the Newtown site, help with attendance, documentation, and participant engagement, and collaborate with staff and partners to ensure smooth programming.

Spanish-speaking candidates are strongly preferred to enhance communication with youth and families. The role involves administrative tasks, data entry, and coordinating activities within a