Youth Mental Health Case Manager (Trauma‑Informed)

DIAMOND EXPERIENCE CO; Deer Park (TX); On-site; USD 48,000 - 68,000; Full time

Job summary

Diamond Experience Co. in Texas seeks a Qualified Mental Health Professional/Case Manager to provide Targeted Case Management and Rehabilitative Services to youth with serious emotional disturbances and their families.

Must have a Bachelor's degree in Social Work or related field and CANS/ANSA certification, with at least two years in behavioral health. The role requires trauma-informed, culturally competent practice and strong documentation in an EHR.

Qualifications

• CANS/ANSA certification required.
• Pass drug test and background check.
• At least two (2) years prior experience in behavioral health.
• Reliable transportation, valid driver’s license, auto insurance and clean driving record.
• Access to computer and internet.
• Ability to work independently with minimal oversight.
• Competent in Microsoft Word, Excel, PowerPoint and EHR software.
• Trauma-informed and culturally competent approach.

Responsibilities

• Acknowledge and adhere to Medicaid/Insurance guidelines.
• Develop service/treatment plan focusing on child and family needs and strengths.
• Provide skill-building training in home or community using evidence-based practices.
• Provide support and crisis/emergency services via face-to-face, phone or virtual.
• Maintain all client documentation in the EHR and write progress notes per Texas Administrative Code.
• Enter data clearly and timely; complete daily session notes within 24 hours.
• Document non-billable contacts to show follow-up and/or non-compliance.
• Submit documentation for tracking outcomes; assist in record/qualitative reviews.
• Use listening skills to build rapport and engage families.
• Keep family and team informed on progress toward Service Plan goals.
• Assist with daily living tasks to promote independent living.
• Collaborate with court/probation, tribal/community agencies and natural supports.
• Participate in staff meetings and trainings.

Skills

Communication

Documentation

Trauma-informed care

Cultural competence

Independent work

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Word

Excel

PowerPoint

EHR software

Job description

Diamond Experience Co. in Texas seeks a Qualified Mental Health Professional/Case Manager to provide Targeted Case Management and Rehabilitative Services to youth with serious emotional disturbances and their families.

Must have a Bachelor's degree in Social Work or related field and CANS/ANSA certification, with at least two years in behavioral health. The role requires trauma-informed, culturally competent practice and strong documentation in an EHR.