Youth & Family Case Manager — Reunification & Care

National Youth Advocate Program (NYAP); Roselle (IL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Healthcare Benefits for you and family

33 Paid days off (11 holidays + 22 PTO

Pet insurance discounts

401(k)

Summer Hours Off (Half-day Fridays)

Mileage Reimbursement

Phone Allowance

Student Loan Repayment Assistance

CEUs and trainings

Job summary

National Youth Advocate Program (NYAP) is seeking a dedicated Case Manager in the United States to connect youth and families with essential support and resources. The role emphasizes timely assessments, ongoing documentation, and collaboration with a multidisciplinary team to promote reunification and safe outcomes.

The position requires a Bachelor’s degree in a social service field and bilingual English/Spanish proficiency, with flexibility for non-traditional hours and travel within the U.S.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services or related field.
• 1 year experience with children/adolescents preferred.
• Excellent case management, verbal and written communication skills.
• Flexible schedule including weekends/evenings and on-call duties.
• Bilingual English/Spanish required.

Responsibilities

• Complete timely assessments and service plans.
• Submit documentation to ORR UC Portal and maintain case files.
• Coordinate with sponsors, family, and professionals.
• Attend staffing with multidisciplinary team and lead reunification processes.
• Travel as needed for court appointments and appointments within the U.S.
• Document progress notes and ensure safety plans and discharge planning.

Skills

Case management

Verbal and written communication

Critical assessment

Multitasking

Flexible

Bilingual English/Spanish

Education

Bachelor’s degree in Social Work/related field

Tools

Office software

Job description

National Youth Advocate Program (NYAP) is seeking a dedicated Case Manager in the United States to connect youth and families with essential support and resources. The role emphasizes timely assessments, ongoing documentation, and collaboration with a multidisciplinary team to promote reunification and safe outcomes.

The position requires a Bachelor’s degree in a social service field and bilingual English/Spanish proficiency, with flexibility for non-traditional hours and travel within the U.S.