Youth Employment Case Manager - In-School Support

Equus; Reading (Berks County); On-site; USD 42,000 - 62,000; Full time

Job summary

Equus Workforce Solutions is a leading provider of workforce development services. We seek a program coordinator to deliver employment services to young adults (16-24), maintain documentation, and assess goals to drive job attainment and retention.

The role emphasizes outreach, collaboration with communities, and adherence to regulatory guidelines. The ideal candidate maintains confidentiality, communicates effectively, and can work flexible hours including weekends if needed.

Qualifications

• A bachelor's degree in social services or related field; minimum two years working with a targeted population is required - experience may be substituted for formal education
• Ability to develop trust and rapport while maintaining professional and productive interactions with a diverse population
• Excellent, inclusive written and verbal communication skills
• Must be able to work occasional flexible or extended hours, including weekends in an office/community center environment as well as off-site special events and career fairs
• Ability to maintain confidentiality of all forms and other verbal or written information
• Demonstrated understanding of the principles of effective youth-adult partnerships
• Strong self-motivation: ability to meet tight deadlines and balance multiple priorities

Responsibilities

• Provide employment services and support to young adults (16-24)
• Prepare and maintain accurate participant documentation, ensuring compliance with regulatory guidelines
• Assess participant needs and competencies to create individualized education and employment goals
• Develop and strengthen relationships with participants and community members by effectively communicating
• Ensure regular and timely communications of available opportunities; provide coaching to support goals and job attainment and retention
• Maintain familiarity with available resources for participants' varying demographics and needs
• Assist as needed in program orientation, life skills and job readiness workshops
• Fully engage in team meetings and trainings promoting professional development, service effectiveness, and achievement of metrics
• Initiate community outreach to increase visibility, enhance program awareness, and create cohesion of services with other community resource organizations
• Maintain scheduled, regular contact with participants in a variety of locations to assess job retention/advancement issues

Skills

Communication skills

Confidentiality

Time management

Bilingual Spanish/English

Office software

Education

Bachelor's degree in social services or related field

Tools

Microsoft Office

Google Workspace

Job description

Equus Workforce Solutions is a leading provider of workforce development services. We seek a program coordinator to deliver employment services to young adults (16-24), maintain documentation, and assess goals to drive job attainment and retention.

The role emphasizes outreach, collaboration with communities, and adherence to regulatory guidelines. The ideal candidate maintains confidentiality, communicates effectively, and can work flexible hours including weekends if needed.