Youth Community Builder & Volunteer Leader

Thread, Inc.; Baltimore (MD); On-site; USD 55,000 - 84,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

Paid parental leave

Paid time off (PTO)

Employer-matched 403(b) plan

Job summary

Thread, Inc. in Baltimore is seeking a Community Manager to own the relationship health of one site-based community, reporting to the Director of Communities.

You will build authentic relationships with young people and volunteers, activating a network to support goals. The role emphasizes leading through others, identifying disengagement early, coaching volunteer leaders, and coordinating with program, data, and communications teams to sustain engagement and outcomes.

Qualifications

• Must be able to build authentic, trusting relationships with youth and volunteers.
• Strong facilitation, coaching, and interpersonal skills are essential.
• Comfort using data alongside relationship-based knowledge to assess engagement and progress.
• Experience engaging volunteers and leading through others is required.

Responsibilities

• Track community health, youth progress, and volunteer engagement.
• Identify disengaged youth and mobilize appropriate relationships/resources.
• Coach and retain volunteer leaders, including Heads of Family and GrandParents.
• Cultivate an inclusive community and mobilize program participation.
• Collaborate with program, data, recruitment, career pathways, and communications teams.
• Develop and adjust community engagement plans using data.

Skills

Relationship building

Facilitation & coaching

Interpersonal skills

Data-informed decisions

Trauma-informed approach

Flexible hours

Job description

Thread, Inc. in Baltimore is seeking a Community Manager to own the relationship health of one site-based community, reporting to the Director of Communities.

You will build authentic relationships with young people and volunteers, activating a network to support goals. The role emphasizes leading through others, identifying disengagement early, coaching volunteer leaders, and coordinating with program, data, and communications teams to sustain engagement and outcomes.