Director of Communities

Paycom - ATS; Baltimore (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Parental Leave

Paid Time Off

Job summary

Thread seeks a dynamic Director of Communities in Baltimore to lead a school-based site, align with the organization's mission, and drive student achievement and volunteer engagement. You will supervise site staff, manage partnerships, and steward data-informed practices to improve outcomes for young people and volunteers.

The role demands a track record of multi-stakeholder leadership, collaboration with school partners, and a proactive approach to problem-solving within a large nonprofit

Qualifications

• Six or more years of leadership experience in youth development, nonprofit management, education, or related field.
• Experience building relationships across multiple stakeholder groups.
• Experience managing partnerships and formal agreements preferred.
• Familiarity with Baltimore City communities, schools, employers, and community resources preferred.

Responsibilities

• Serve as executive leader of a site, implementing Thread's mission and relational model.
• Own recruitment, engagement, retention, and outcomes toward high school completion and postsecondary pathways.
• Supervise and develop site staff, build a high-performing team culture.
• Oversee Relational Resource Hub, maintaining local partnerships and resources.
• Use data to drive strategy, practice standards, and site operations; ensure policy and safety compliance.
• Coordinate cross-lane collaboration between centralized teams and site to align efforts.

Skills

Leadership

Data-driven decisions

Relationship building

Communication

People management

Tools

CRM systems

Data analytics tools

Job description

Director of CommunitiesReports to: Managing DirectorPosition SummaryFounded in Baltimore in 2004, Thread is a proven, relationship-based model that re-engages the most academically underperforming, disconnected high school freshmen and equips them with the tools and resources needed to complete high school, pursue a post-high school pathway, achieve self-efficacy and experience upward economic mobility. Regardless of what challenges arise, Thread maintains a 10-year commitment to all young people enrolled and to date, 65% have completed high school - a rate 10 times that of their peers. Thread annually enrolls 40% of the lowest-performing freshmen at the lowest-performing schools in City Schools and engages over 1,500 young people and alumni with the support of more than 4,000 volunteers and collaborators (A Path Forward).Thread is looking for a Director of Communities to serve as the executive leader of one of our school-based sites. Reporting to the Managing Director, the Director will lead a cross-functional site team, own community performance and outcomes, and strengthen the network of relationships, resources, and opportunities surrounding young people and volunteers.This is a role for a people-first leader who brings it all together. Other teams own functions like volunteer recruitment, partnerships, and practice design; the Director of Communities makes sure it all works at the site, so young people, volunteers, and staff experience Thread as one connected community.Key ResponsibilitiesSite Leadership & StrategyServe as the executive leader of an assigned site, implementing Thread's mission, strategic plan, and relational model.Set annual, quarterly, and near-term site priorities aligned with organizational goals and local needs.Lead regular reflection and planning routines that use data and community insight to adjust strategy.Represent Thread as a senior leader within the school and surrounding community.Community OutcomesOwn young person and volunteer recruitment, engagement, retention, and progress toward Thread's outcomes, including high school completion, post-high school pathways, and employment.Monitor site performance data to identify trends, disparities, and areas requiring intervention.Identify barriers to engagement and deploy staff, relationships, and resources to address them.Team Leadership & CoachingSupervise, coach, and develop Community Managers, the Program Manager, the Resources & Opportunities Manager, and other site staff.Build a high-performing team culture grounded in Thread's values, accountability, trust, and learning.Lead performance management, including goal setting, regular feedback, and annual reviews.Deploy people and resources toward the community's highest-priority needs as conditions evolve.Relational Resource Hub & PartnershipsSteward the site's Relational Resource Hub, ensuring volunteers, partners, resources, and opportunities are activated around young people's goals.Maintain key local relationships, including school leadership and neighborhood anchors.Identify gaps in the local ecosystem and communicate needs to Thread's centralized teams.Data, Practice & OperationsBuild a site culture that uses data to ask questions, make decisions, and improve practice.Implement Thread's practice standards, playbooks, and operating routines consistently at the site.Ensure site operations meet policy, safety, and grant requirements, and escalate risks promptly.Cross-Lane CollaborationServe as the primary point of alignment between Thread's centralized teams and the site, including recruitment, pathways, practice, operations, data, development, communications, and HR.Ensure cross-lane work strengthens rather than fragments the experience of young people, volunteers, and staff.Education & ExperienceSix or more years of progressively responsible leadership experience in youth development, community engagement, nonprofit management, education, or a related field (eight or more preferred).Demonstrated success leading teams and achieving measurable outcomes.Experience building and maintaining relationships across multiple stakeholder groups.Experience managing institutional partnerships and formal agreements preferred.Experience with collective impact, community development, or place-based initiatives preferred.Skills & CompetenciesStrong coaching, facilitation, and people management skills.Experience using data to drive strategy and performance improvement.Excellent written, verbal, and interpersonal communication skills.Strong organizational and project management abilities.Familiarity with Baltimore City communities, schools, employers, and community resources preferred.Knowledge of relationship-centered youth development practices preferred.Thread Benefits Full-Time EmployeesThread offers a comprehensive benefits package, including medical, dental, vision, and life insurance; paid parental leave; paid time off (PTO); and an employer-matched 403(b) plan.Thread is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy, or any other characteristic protected by law.