Volunteer Recruitment & Partnerships Lead

Thread, Inc.; Baltimore (MD); On-site; USD 56,000 - 84,000; Full time

Job summary

Thread, Inc. seeks a Partnerships & Recruitment Manager at its Baltimore site to lead volunteer recruitment and community engagement.

You will develop site-based strategies, build relationships with community groups, and ensure a steady pipeline of volunteers aligned with Thread's mission. Reporting to the Director, you will guide volunteers from interest to onboarding, collaborate with partners, and leverage CRM tools to monitor recruitment metrics while promoting equity and

Qualifications

• Minimum of three years of progressively responsible experience in volunteer recruitment, community organizing, relationship management, sales, nonprofit engagement, outreach, or related fields.
• Demonstrated success building authentic relationships and mobilizing individuals toward meaningful community involvement.
• Experience facilitating presentations, conducting outreach, and engaging diverse audiences through persuasive communication and storytelling.
• Strong project management, organizational, and prioritization skills with the ability to manage multiple recruitment initiatives simultaneously.
• Experience utilizing CRM platforms, Microsoft 365, Google Workspace, and organizational technology to manage recruitment activities and performance.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Demonstrated commitment to equity, belonging, relationship-centered leadership, and continuous learning.
• Reliable transportation and the ability to work evenings and weekends as needed.
• Ability to clearly communicate and consistently model Thread's core values and core competencies.

Responsibilities

• Execute site-based volunteer recruitment strategies that support organizational recruitment goals and strengthen the long-term volunteer pipeline.
• Build authentic relationships with individuals, community organizations, employers, universities, faith communities, and civic groups that serve as recruitment channels.
• Represent Thread at community events, presentations, volunteer fairs, and recruitment activities that increase awareness and inspire community involvement.
• Identify emerging recruitment opportunities and recommend strategies that strengthen volunteer engagement across the region.
• Serve as a visible ambassador for Thread's mission, values, and relationship-centered philosophy.
• Guide prospective volunteers through the complete recruitment journey from initial interest through onboarding, placement, and early engagement.
• Conduct recruitment conversations, informational sessions, orientations, and other activities that prepare volunteers for meaningful participation within the Thread community.
• Develop authentic relationships that encourage long-term volunteer commitment and engagement.
• Utilize storytelling and relationship-centered communication to inspire volunteers to join and remain engaged with Thread.
• Ensure prospective volunteers experience a welcoming, coordinated, and high-quality recruitment process.
• Develop and maintain site-based relationships with organizations that strengthen volunteer recruitment efforts and expand community awareness of Thread.
• Recruit, coach, and support Resource Team Volunteers who assist with community outreach and volunteer recruitment initiatives.
• Coordinate recruitment activities with organizational partners while maintaining clear focus on volunteer acquisition and engagement.
• Identify opportunities to leverage existing community relationships to expand Thread's volunteer network.
• Strengthen collaboration among community organizations, volunteers, and Thread staff to improve recruitment outcomes.
• Partner closely with Community Managers and the Community Engagement Specialist to understand volunteer placement needs, coordinate a warm hand-off at onboarding, and align on community priorities — treating placement as a hand-off rather than the end of this role's responsibility.
• Partner with the Program Manager to understand how volunteers are used in programming, so recruitment reflects the skills, availability, and commitment levels programming depends on.
• Collaborate with the Manager of Partnerships & Resources to leverage organizational partnerships that create volunteer recruitment opportunities, while maintaining clear ownership of volunteer recruitment activities.
• Work with the Communications Manager to support recruitment campaigns, storytelling, and volunteer marketing efforts.
• Partner with the Data & Reporting Manager on recruitment pipeline metrics, conversion reporting, and volunteer lifecycle data.
• Partner with the HR Specialist to coordinate background checks and safety screening, so no volunteer begins working with young people before screening is complete.
• Partner with the Practice Improvement Manager and the Practice, Learning & Quality team to align recruitment practice with Thread's relational and partnership standards and participate in coaching and quality-reflection cycles.
• Contribute to organization-wide initiatives that support volunteer capacity building, engagement, and organizational growth.
• Utilize CRM platforms and organizational systems to monitor recruitment activity, volunteer engagement, conversion rates, and regional performance.
• Maintain accurate documentation of recruitment efforts, community relationships, volunteer activity, and outreach initiatives.
• Analyze recruitment trends, community engagement data, and volunteer feedback to strengthen recruitment strategies.
• Develop regional recruitment plans that align with annual organizational priorities and performance goals.
• Ensure recruitment activities remain organized, compliant, and aligned with organizational standards.
• Evaluate regional recruitment strategies and community engagement practices to identify opportunities for increased effectiveness.
• Leverage technology and emerging tools — including CRM platforms, AI-assisted outreach, workflow automation, scheduling tools, and volunteer engagement systems — to improve efficiency while maintaining appropriate human judgment, authenticity, and relationship-centered engagement.
• Monitor trends in volunteerism, community organizing, nonprofit recruitment, and civic engagement to strengthen recruitment practices.
• Foster a culture of learning, collaboration, innovation, and continuous improvement.
• Authentically engage in relationships with colleagues, especially across lines of difference, modeling the Thread Core Competencies: (a) Show all the way up; (b) Fail forward; (c) Treat relationships as wealth; and (d) Learn from all voices.
• Make the connection between driving toward outcomes and organizational imperatives.
• Share your journey of personal and professional growth with young people, volunteers, collaborators, and staff.
• Complete other duties and strategic initiatives as assigned.

Skills

Volunteer recruitment

Community organizing

Storytelling

Presentations

CRM platforms

Tools

CRM platforms

Microsoft 365

Google Workspace

Job description

Thread, Inc. seeks a Partnerships & Recruitment Manager at its Baltimore site to lead volunteer recruitment and community engagement.

You will develop site-based strategies, build relationships with community groups, and ensure a steady pipeline of volunteers aligned with Thread's mission. Reporting to the Director, you will guide volunteers from interest to onboarding, collaborate with partners, and leverage CRM tools to monitor recruitment metrics while promoting equity and