Youth ACT Program Assistant - On-Site Admin & Care Support

The Children's Home; City of Geneva (NY); On-site; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Student Loan Reimbursement

Employee Assistance Program

Opportunities for Professional Develop

PTO and paid holidays

Health, Dental, Vision Insurance

Life Insurance

Childcare Reimbursement

Job summary

The Children’s Home is seeking a Program Assistant for the Youth ACT program on-site in New York. You will work with a collaborative team to support youth ages 10-21, helping prevent hospitalizations and out-of-home placements through administrative and care coordination tasks.

Responsibilities include maintaining EHR logs, coordinating team communications, and attending model-specific training to ensure consistent, high-quality services.

Qualifications

• High School Diploma required.
• Associates Degree in related field preferred.
• 1 year of administrative assistant experience.
• Driver's License and maintain insurability required.

Responsibilities

• Maintain accurate and up-to-date logs and case records in the agency EHR.
• Serve as frontline representative for Youth ACT participants, families and supports.
• Support team with care/case coordination.
• Attend daily team meetings and take notes for the team.
• Attend specialized Youth ACT model training.
• Take initiative and work independently.
• Support team with tasks like calls, scheduling, calendar syncing, and errands.
• Perform reception and other office duties as needed.
• Complete quality call-backs to ensure services align with Youth ACT model.

Skills

Administrative support

Communication

Education

High School Diploma

Associate's Degree in related field

Job description

The Children’s Home is seeking a Program Assistant for the Youth ACT program on-site in New York. You will work with a collaborative team to support youth ages 10-21, helping prevent hospitalizations and out-of-home placements through administrative and care coordination tasks.

Responsibilities include maintaining EHR logs, coordinating team communications, and attending model-specific training to ensure consistent, high-quality services.