Yoga Studio Sales & Service Leader

ALO; Troy (MI); Presencial; USD 55 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

ALO employee discount

Free Wellness Club membership

Medical, dental and vision plans

401k matching

Monthly store incentives

Clothing allowance

Free yoga classes

Resumo da oferta

ALO is seeking a Sales & Service Manager to lead the store's Sales & Service team, elevate guest experience, and drive business targets. The role collaborates with the General Manager on budgeting, strategy, and daily operations to ensure consistency with ALO’s mission.

The position requires strong people leadership, excellent communication, and the ability to move throughout the store while coaching staff. This is a full-time, on-site role in a retail environment.

Qualificações

• 3-5 years of retail or related industry leadership experience.
• Working knowledge of MS Office (Word, Excel and Outlook).
• Extraordinary interpersonal and communication skills, both verbal and written.
• Agile with the ability to handle multiple tasks in a changing environment.
• Independent work ethic, time management skills, and personal accountability.
• Requires constant movement in and around all areas of the store.
• Aligns with and embodies ALO’s Guiding Principles.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Responsabilidades

• Investigate and root cause sales opportunities; partner with General Manager to address gaps.
• Oversee Sales & Service team to deliver exceptional guest experience and coaching.
• Build client relationships daily with customers.
• Ensure effective sales floor coverage through workforce planning and selling initiatives.
• Partner with General Manager to develop and implement Sales & Service strategy.
• Represent the business in meetings with GM; monitor budget and key metrics; inform planning processes.
• Lead talent development, succession planning, and communication across teams.
• Collaborate cross-functionally with partners to support store goals.

Ferramentas

MS Office

Descrição da oferta de emprego

ALO is seeking a Sales & Service Manager to lead the store's Sales & Service team, elevate guest experience, and drive business targets. The role collaborates with the General Manager on budgeting, strategy, and daily operations to ensure consistency with ALO’s mission.

The position requires strong people leadership, excellent communication, and the ability to move throughout the store while coaching staff. This is a full-time, on-site role in a retail environment.