Yoga Brand Sales Associate: Customer Experience Pro

Socket.dev; Bethesda (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

ALO employee discount

Wellness Club access

Medical, dental and vision plans

Mental health resources

401K with company matching

Monthly store incentives

Clothing allowance

Free yoga classes

Job summary

ALO in Bethesda, MD is seeking a Sales Associate to deliver exceptional guest experiences, educate customers on our community and products, and drive store sales through authentic service. You will work with leadership to implement initiatives and ensure smooth daily operations.

Join a team that values mindful movement and a strong brand culture, with open availability and a commitment to guest satisfaction and growth opportunities.

Qualifications

• Preferred 1+ years prior work experience in a client-centric, sales environment.

Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipments and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Skills

Customer service

Communication

Teamwork

Self-motivation

Mobility/physical stamina

Job description

ALO in Bethesda, MD is seeking a Sales Associate to deliver exceptional guest experiences, educate customers on our community and products, and drive store sales through authentic service. You will work with leadership to implement initiatives and ensure smooth daily operations.

Join a team that values mindful movement and a strong brand culture, with open availability and a commitment to guest satisfaction and growth opportunities.