YMCA Member Services Ambassador — Part-Time (Evenings)

Ymca Of Greater Fort Wayne; Columbia City (IN); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Free individual membership or 65% off

50% discounted programs for you and a

Free training and certifications

Childwatch up to 3 hours

Flexible schedule

Job summary

YMCA of Greater Fort Wayne seeks a friendly, part-time Member Services Representative for Whitley County Family YMCA in Columbia City, IN. You will greet members, manage records, and support program access while delivering outstanding service in a welcoming environment.

The role offers evening hours (5:00pm–9:00pm) with occasional weekends, affordable benefits, and opportunities for training. You will help retain members and foster community involvement.

Qualifications

• Candidates must be committed to contributing to the mission, culture, and values of the YMCA of Greater Fort Wayne.
• At least 16 years old.
• Reliable transportation to and from work.
• Demonstrates effective communication and customer service skills.
• Welcoming and inclusive, supporting a diverse membership.
• Attentive to details, organized, able to handle money effectively, and proficient at other clerical and computer skills.
• Ability to relate to, welcome, and communicate with diverse groups of people regardless of age, race, economic status, religion, or cultural differences.

Responsibilities

• Connect: Build effective, authentic relationships with members.
• Serve: Maintain member satisfaction and communication needs and respond to emergencies in the branch as needed.
• Lead: Keep membership records accurate, up-to-date, secure, and confidential while working toward consistent growth in new memberships and member retention levels.

Skills

Customer service

Communication

Money handling

Clerical skills

Diversity & inclusion

Tools

Computer skills

Job description

YMCA of Greater Fort Wayne seeks a friendly, part-time Member Services Representative for Whitley County Family YMCA in Columbia City, IN. You will greet members, manage records, and support program access while delivering outstanding service in a welcoming environment.

The role offers evening hours (5:00pm–9:00pm) with occasional weekends, affordable benefits, and opportunities for training. You will help retain members and foster community involvement.