YieldStar Field Service Engineer: Install, Qualify & Sustain

ASML Germany GmbH; Austin (TX); On-site; USD 77,000 - 106,000; Full time

Job summary

ASML is seeking a Field Service Engineer YieldStar to install, qualify, maintain, troubleshoot, and repair metrology equipment at a customer site in Austin, TX, with a future relocation to an HVM location in Texas. You will collaborate with customer engineers and ASML teams to keep tools available and performing to specification.

In this role you will lead on-site maintenance, implement planned and unplanned work, travel as needed, and advance tool performance while ensuring safety and quality.

Qualifications

• Bachelor’s engineering degree or equivalent combination of education, skills and experience.
• Minimum 5 years’ experience in a Customer Support department for high tech products.
• Minimum 2 years’ experience of ASML lithography/metrology system or similar technology.
• Strong written and verbal communication skills in English.

Responsibilities

• Diagnose and identify root cause and define the action plan for solution.
• Execute action plans independently; handle most technical problems on your own.
• Escalate when needed with a clear problem statements and technical communication.
• Interface regularly with internal & external customers on planning and progress.
• Adhere to safety requirements including pre-work safety assessments and PPE.
• Hands‑on hardware around machine incl. ladders & platforms.
• Properly handle, administer, and return parts & tools after work completion.
• Follow back end call handling actions to close all items related to fab actions.
• Provide continuous improvement such as defect or failure analysis reports, post‑mortems, procedure updates, and opportunities for reducing cycle times and costs.
• Keep up to date with latest machine changes by continuous learning and training.

Skills

Mechanical aptitude

Pneumatics

Hydraulics

Electronics

Semiconductor processes

Relevant software

English communication

Clear documentation

Team collaboration

Problem solving

Education

Bachelor’s engineering degree or equivalent

5+ years customer support for high tech products

2+ years ASML lithography/metrology experience

Job description

ASML is seeking a Field Service Engineer YieldStar to install, qualify, maintain, troubleshoot, and repair metrology equipment at a customer site in Austin, TX, with a future relocation to an HVM location in Texas. You will collaborate with customer engineers and ASML teams to keep tools available and performing to specification.

In this role you will lead on-site maintenance, implement planned and unplanned work, travel as needed, and advance tool performance while ensuring safety and quality.