Field Service Engineer - On-Site Maintenance & Tech Support

ASML Germany GmbH; Chandler (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

ASML Chandler, AZ, is seeking a Field Service Engineer to perform diagnostics, maintenance and upgrades of HMI equipment at customer sites. You will train customers, solve technical issues, and coordinate with internal teams to ensure smooth operation.

The role emphasizes independent problem solving, adherence to procedures, and willingness to travel domestically/internationally as needed. A bachelor’s degree in engineering and hands-on mechanical/electronics experience are required.

Qualifications

• Bachelor’s degree in Engineering field.
• 0–4 years hands-on experience with mechanical systems, pneumatics, hydraulics, electronics, or semiconductor processes.
• Proficiency in MS Office; Excel VBA.
• Customer-focused mindset from academic or professional settings.
• Basic programming skills in MATLAB, Python, SQL, or similar.

Responsibilities

• Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports.
• Maintain and service HMI MBI equipment at customer site in clean room up to 12 hours in a clean room Gore-Tex suit.
• Periodically install new equipment, perform upgrades on existing equipment and system relocations.
• Advise customer on actions to correct system malfunctions.
• Interface daily with external customer-train in use and maintenance of equipment, answer questions and provide technical assistance.
• Coach junior engineers in their growth and development.
• Provide inputs for improvement proposals based on post-mortems and drive to solution as much as possible.

Skills

Customer focus

Communication

Problem solving

Team collaboration

Attention to detail

Open communication

Independent work

Adaptability

Time management

Education

Bachelor’s degree in Engineering

Tools

MATLAB

Python

SQL

Job description

ASML Chandler, AZ, is seeking a Field Service Engineer to perform diagnostics, maintenance and upgrades of HMI equipment at customer sites. You will train customers, solve technical issues, and coordinate with internal teams to ensure smooth operation.

The role emphasizes independent problem solving, adherence to procedures, and willingness to travel domestically/internationally as needed. A bachelor’s degree in engineering and hands-on mechanical/electronics experience are required.