Yardi-Savvy Service Center Coordinator

Balfour Beatty Communities; New London (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical and Dental Insurance 1st of 12

Health Spending and Dependent Care

401K plan with employer matching

Robust PTO including sick, holidays, &

2 Volunteer Days

Company paid disability (short/long) &

Parental leave

Job summary

Balfour Beatty Communities is seeking a Service Center Coordinator to manage work orders, ensure data accuracy, and support onsite teams with purchasing and vendor coordination. This role emphasizes adherence to policies, training, and continuous improvement in service center operations.

You will collaborate with regional leadership, monitor technician schedules, and provide real-time coaching to ensure documentation and approvals meet company standards. Travel up to 15% may be required.

Qualifications

• High School Diploma or GED required.
• Two years of customer service and administrative experience.
• Strong data entry and documentation skills.
• Ability to travel up to 15%.
• Proficiency with Outlook, Excel and Word.
• Yardi knowledge is a bonus.
• Ability to communicate across multiple levels.
• Strong problem-solving and organizational skills.
• Work order management system training.

Responsibilities

• Review and correct work order discrepancies for accuracy.
• Input and document vendor and internal work orders before status updates.
• Assign work orders to technicians/vendors by skills.
• Monitor technicians' daily schedule and workload.
• Review open work orders daily for data accuracy and policy compliance.
• Provide feedback on recurring discrepancies to leadership.
• Assist with creating and approving vendor purchase orders.
• Train onsite teams on work order policies and processes.
• Support policy adherence and knowledge sharing across leadership.

Skills

Data entry

Documentation

Outlook

Excel

Word

Yardi

Customer service

Administrative experience

Problem solving

Project management

Organizational skills

Education

High School Diploma or GED

Tools

Outlook

Excel

Word

Yardi

Job description

Balfour Beatty Communities is seeking a Service Center Coordinator to manage work orders, ensure data accuracy, and support onsite teams with purchasing and vendor coordination. This role emphasizes adherence to policies, training, and continuous improvement in service center operations.

You will collaborate with regional leadership, monitor technician schedules, and provide real-time coaching to ensure documentation and approvals meet company standards. Travel up to 15% may be required.