Work Order & Service Center Coordinator

Socket.dev; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical & Dental Insurance

Health & Spending Accounts

Company paid life insurance

401K with company match

Robust PTO

Volunteer days

Disability benefits

Parental leave

Job summary

Balfour Beatty Communities is seeking a Service Center Coordinator to manage work order transactions, ensure policy compliance, and support onsite teams. You will coordinate entries, approvals, and escalations while maintaining data integrity in Yardi, providing QA, training, and reporting to drive continuous improvement.

The role requires strong data entry, organizational, and communication skills, with a focus on accuracy and timely updates.

Qualifications

• High School Diploma or GED required.
• Two years of customer service and administrative experience preferred.
• Experience with data entry and documentation is a plus.
• Proficiency with Outlook, Excel and Word is expected.
• Yardi knowledge is a bonus.
• Strong communication and problem-solving skills are essential.
• Ability to manage multiple priorities and coordinate with teams.

Responsibilities

• Review and correct work order discrepancies to ensure accuracy and completeness.
• Input all required documentation for vendor and internal work orders prior to final status.
• Assist in assigning work orders to technicians/vendors based on skills.
• Monitor technician scheduling to ensure full-day work.
• Perform daily reviews of open work orders for data accuracy and policy compliance.
• Provide feedback on recurring discrepancies to leadership.
• Support purchase order creation and approvals for vendor work orders.
• Train onsite teams on work order policies and processes.

Skills

Customer service

Administrative experience

Data entry

Documentation

Communication

Problem solving

Project management

Organizational skills

Attention to detail

Travel ability

Education

High School Diploma or GED

Tools

Outlook

Excel

Word

Yardi

Job description

Balfour Beatty Communities is seeking a Service Center Coordinator to manage work order transactions, ensure policy compliance, and support onsite teams. You will coordinate entries, approvals, and escalations while maintaining data integrity in Yardi, providing QA, training, and reporting to drive continuous improvement.

The role requires strong data entry, organizational, and communication skills, with a focus on accuracy and timely updates.