Yard Operations Lead - Admin & Logistics

United Site Services; Tualatin (OR); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

401(k) with employer match

Employee discounts

Job summary

United Site Services is seeking a Lead Yard Ops to coordinate office activities and perform a range of administrative duties at the yard. The role supports the Operations Manager in planning and implementing operational objectives, ensuring smooth collaboration between sales, operations, and HR activities.

Responsibilities include customer service, data entry, reporting, and maintaining records. Candidates should be organized, detail-oriented, and capable of handling multiple tasks with tight

Qualifications

• Computer knowledge (Microsoft Office)
• Well-developed clerical & administrative skills
• Well organized & able to work under timelines & constraints
• Strong written & verbal communication skills
• Analytical, process-oriented, and able to focus on details for long periods of time
• Should be a resourceful person and perform in a professional manner

Responsibilities

• Provide outstanding customer service and supports for all operational activities at the yard including data input, typing correspondence, filing, sorting, and mail distribution
• Receive, screen, and route incoming telephone calls. Answer routine questions, provide information, and work with customers on orders for products or services
• May be assigned a list of customers for which customer service will be provided. Activities may include calling out to customers to take orders, resolve issues, and ensure customer satisfaction
• Work with the Operations Manager to coordinate logistical activities between sales and operations at the yard
• Resolve customer complaints regarding products and service quality and escalates issues to the Operations Manager as required
• Gather and process all operational and sales data related to the yard. Input work order information, perform research, and maintain files and records for the yard, generating reports as requested
• Provide internal customer service to drivers and yard personnel assigned to the yard. Maintain daily contact with the drivers on work orders, service quality issues, new sales opportunities, and reconcile all work order tickets, ensuring that notes have been properly documented and submitted to the posting department daily
• Work with the posting department to resolve issues
• Act as a liaison between yard and division and coordinates HR activities (new hires, special projects, etc.) for the yard by partnering with the regional HR representative
• Maintain and reconcile POs and submit them to the Operations Manager for approval
• Provide backup payroll support for the Operations Manager
• Manage and order supplies for the yard within budget guidelines
• Perform other duties as assigned

Skills

Microsoft Office

Clerical skills

Organization

Communication

Analytical thinking

Resourceful

Job description

United Site Services is seeking a Lead Yard Ops to coordinate office activities and perform a range of administrative duties at the yard. The role supports the Operations Manager in planning and implementing operational objectives, ensuring smooth collaboration between sales, operations, and HR activities.

Responsibilities include customer service, data entry, reporting, and maintaining records. Candidates should be organized, detail-oriented, and capable of handling multiple tasks with tight