XR/AV IT Specialist for Immersive Learning

Grand Valley State University; Allendale Charter Township (MI); On-site; USD 59,000 - 72,000; Full time

Job summary

Grand Valley State University in Michigan seeks an Information Technology Audio/Visual Specialist to maintain and support AV and immersive technology across campuses. The role includes operating, upgrading, and training users in classrooms, labs, and conference spaces.

You will work with IT teams and vendors, manage XR/VR hardware, and help advance the Blue Dot initiative by evaluating emerging technologies and supporting pilots.

Qualifications

• Minimum two years' experience in computer and peripheral equipment repair
• Strong TCP/IP networking knowledge and AV systems experience
• Ability to read schematics and develop signal-flow diagrams
• Excellent customer service and written/verbal communication
• Able to work independently and with teams, meet deadlines

Responsibilities

• Provide desktop and AV support across classrooms, labs, simulation centers, conference rooms, event spaces and immersive/XR-enabled environments
• Provide post-implementation support to the Blue Dot project through routine AV technical expertise, equipment readiness, space preparation, and responsive support for associated programs, pilots, and events
• Deploy, configure, maintain, and troubleshoot XR/VR hardware, software, and peripherals
• Supervise student employees (hiring, scheduling, mentoring, coaching) and develop and deliver user training
• Collaborate with internal IT teams, faculty, instructional designers, and third-party vendors to resolve technical issues, assess new technologies, and participate in the Simulation Center's monthly team meetings
• Maintain accurate inventory, configuration logs, and licensing for AV, simulation, and XR equipment across campuses
• Partner with the Project Management Office on IT/AV projects throughout the university, including design, installation, documentation, specifications, and layouts

Skills

Troubleshooting

Customer service

Verbal and written communication

Collaborative work

Project coordination

Education

High school + 2-year degree in electronics or data communications

Tools

Neat

Logitech

Shure

Extron

Crestron

Biamp

Job description

Grand Valley State University in Michigan seeks an Information Technology Audio/Visual Specialist to maintain and support AV and immersive technology across campuses. The role includes operating, upgrading, and training users in classrooms, labs, and conference spaces.

You will work with IT teams and vendors, manage XR/VR hardware, and help advance the Blue Dot initiative by evaluating emerging technologies and supporting pilots.