Immersive Tech AV Specialist (XR/VR)

Grand Valley State University; United States; On-site; USD 57,000 - 69,000; Full time

Job summary

Grand Valley State University is seeking an IT/AV Technician to support and maintain IT and audio-visual systems across City Campus (Grand Rapids) and Valley Campus (Allendale). The role includes desktop and AV support, XR/VR/AR/MR integration, and training faculty across learning environments.

The position emphasizes collaboration with IT teams, instructional designers, vendors, and the Simulation Center, with opportunities to pilot emerging technologies and contribute to the Blue Dot

Qualifications

• Two years' experience repairing computers and peripherals with TCP/IP networking and AV systems.
• Ability to read complex electronic schematics and develop system diagrams.
• Strong verbal and written communication and customer service skills.
• Ability to work independently and with others, meeting deadlines under pressure.
• Experience working with contractors and vendors to implement projects.

Responsibilities

• Provide desktop and AV support across classrooms, labs, simulation centers, and conference rooms.
• Support Blue Dot project post-implementation through AV expertise and space readiness.
• Deploy and troubleshoot XR/VR hardware and software and related peripherals.
• Supervise student employees and deliver user training for faculty on new technologies.
• Collaborate with IT teams, faculty, instructional designers, and vendors to resolve issues.

Skills

TCP/IP networking

AV systems

Customer service

Communication

Teamwork

Vendor coordination

Documentation

Education

Two-year degree in electronics or data communications

Bachelor's degree (IT/AV)

ITIL foundations

CTS certification

Tools

Neat

Logitech

Shure

Extron

Crestron

Biamp

Job description

Grand Valley State University is seeking an IT/AV Technician to support and maintain IT and audio-visual systems across City Campus (Grand Rapids) and Valley Campus (Allendale). The role includes desktop and AV support, XR/VR/AR/MR integration, and training faculty across learning environments.

The position emphasizes collaboration with IT teams, instructional designers, vendors, and the Simulation Center, with opportunities to pilot emerging technologies and contribute to the Blue Dot