XR/AR Technical Program Lead (Contract)

Insight Global; San Ramon (CA); On-site; USD 165,000 - 190,000; Full time

Job summary

Insight Global is seeking a Technical Program Manager to oversee a highly technical XR/AR program for a large enterprise portfolio in San Jose, CA. You will manage intake, prioritize requests, coordinate engineering resources, and drive delivery across multiple service towers.

This role requires 5–8+ years of program management experience, strong client-facing communication, and proven capacity planning and KPI/SLA governance across vendor environments.

Qualifications

• 5–8+ years of technical program or project management experience within engineering or software delivery.
• Direct client-facing experience within a vendor, consulting, or services environment.
• Experience managing test, embedded, or platform engineering delivery teams.
• Strong experience with intake/queue management and request prioritization.
• Experience with resource and capacity planning, including personnel and technical resources.
• Strong understanding of KPI/SLA tracking, status reporting, and delivery management.
• Excellent written and verbal communication skills with experience supporting customer-facing governance.
• Ability to effectively manage risks, dependencies, priorities, and escalations.

Responsibilities

• Oversee a highly technical XR/AR program for a large enterprise portfolio.
• Manage program intake, prioritize and classify requests, and coordinate engineering resources.
• Own delivery cadence, status reporting, KPI/SLA tracking, and capacity planning.
• Govern customer-facing aspects and align stakeholders on priorities and scope.

Skills

Program management

Client facing

Engineering delivery

Prioritization

Capacity planning

KPI/SLA tracking

Communication

Risk management

Job description

Insight Global is seeking a Technical Program Manager to oversee a highly technical XR/AR program for a large enterprise portfolio in San Jose, CA. You will manage intake, prioritize requests, coordinate engineering resources, and drive delivery across multiple service towers.

This role requires 5–8+ years of program management experience, strong client-facing communication, and proven capacity planning and KPI/SLA governance across vendor environments.