Xpedition PCB Design Support Engineer - Hybrid

Siemens EDA (Siemens Digital Industries Software); Austin (TX); Hybrid; USD 90,000 - 162,000; Full time

Job summary

Siemens EDA is seeking a dynamic Support Engineer for the Xpedition Enterprise tools suite, serving the western United States. You will work with customers to resolve tool issues, educate users, and create knowledge content for the web portal.

Responsibilities include proactive customer support by phone or on-site, guiding PCB design methodology, and contributing to knowledge bases. Collaboration with account teams and cross-functional groups is essential.

Qualifications

• Broad knowledge in electrical system design.
• Strong technical communication and presentation skills.
• Ability to work independently yet collaboratively in a fast-paced environment.

Responsibilities

• Provide first-line support for Xpedition tool suite.
• Resolve tool issues and educate users to improve product usage.
• Capture knowledge for web-based support content (articles, videos).
• Collaborate with account teams to assist customers and drive solutions.
• Interface with customers and internal teams to gather feedback for product improvement.

Skills

Electrical system design

Technical communication

Presentation skills

Education

BSEE or BSME

Tools

Xpedition Enterprise tools

Job description

Siemens EDA is seeking a dynamic Support Engineer for the Xpedition Enterprise tools suite, serving the western United States. You will work with customers to resolve tool issues, educate users, and create knowledge content for the web portal.

Responsibilities include proactive customer support by phone or on-site, guiding PCB design methodology, and contributing to knowledge bases. Collaboration with account teams and cross-functional groups is essential.