Xfinity Retail Sales Consultant

Comcast; Stafford Township (NJ); On-site; USD 27,552 - 38,145; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition reimbursement up to $8,000

401(k) savings plan with up to 6% matching

Paid parental leave

Discount tickets to Universal Resorts

Job summary

Comcast in Stafford Township is looking for energetic individuals to build a rewarding retail career with Comcast Xfinity. As a Retail Sales Associate, you'll engage customers, elevate their shopping experience, and promote our outstanding products and services.

You will provide exceptional customer service, meet sales targets, and contribute to a vibrant store environment. A High School Diploma is required, alongside the ability to adapt to a flexible schedule.

Enjoy competitive pay, best-in-class benefits including medical coverage, discount services, and paid leave.

Qualifications

• High School Diploma or equivalent.
• Ability to adjust to a flexible work schedule, including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store constantly.

Responsibilities

• Engage customers with enthusiasm, demonstrating and explaining product features.
• Provide outstanding customer service with all customer interactions.
• Meet or exceed sales targets and enhance customer satisfaction.
• Help customers interpret and clarify their account statements.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Maintain detailed sales product knowledge and competitive information.
• Contribute to a fun and competitive environment.

Skills

Customer focused

Workplace organization

Persuasion

Technical knowledge

Teamwork

Self-motivation

Communication

Critical thinking and problem solving

Resilience

Professional integrity

Education

High School Diploma / GED

Job description

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions each day, and taking extraordinary care of our customers.

Responsibilities

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service with all customer interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow-up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer any questions customers have on current or new services, make changes to account data, upgrade levels of service, and process all general service requests.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Provide expert-level understanding and passion around technology, especially Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment and connect products and services to customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

Qualifications

• High School Diploma or equivalent.
• Ability to adjust to a flexible work schedule, including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes and move around the store constantly.

Skills

• Customer focused
• Workplace organization
• Persuasion
• Technical knowledge
• Teamwork
• Self‑motivation
• Communication
• Critical thinking and problem solving
• Resilience
• Professional integrity

Education

High School Diploma / GED

Relevant Work Experience

2–5 years

Salary & Compensation

Base Pay: $20.00 per hour

Total Target Compensation (Base Pay plus Targeted Commission): $27.69 per hour

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Benefits

Comcast provides best‑in‑class benefits. Day‑One benefits include medical, dental, and vision coverage; Comcast X‑finity courtesy services in serviced areas; discount tickets to Universal Resorts; paid parental leave; tuition reimbursement up to $8,000 for full‑time employees; paid time off; and a 401(k) savings plan with up to 6% dollar‑to‑dollar matching.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Equal Employment Opportunity Statement

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.