Xfinity Retail Sales Consultant

Comcast; Nashua (NH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Discount tickets to Universal Resorts

Tuition reimbursement up to $8,000

Job summary

Comcast in Nashua, NH is hiring for a Retail Sales position offering a base pay of $17.00 per hour plus potential commissions. The role involves engaging customers and enhancing their shopping experience through product demonstrations. Candidates need a High School Diploma and 2-5 years of relevant experience.

Benefits include medical and dental coverage, paid time off, and tuition reimbursement. Flexibility for evening and weekend shifts is required.

Qualifications

• 2-5 years of relevant work experience.
• Flexibility to work during evenings, weekends, and holidays.
• Ability to lift 25-pound boxes.

Responsibilities

• Engage customers by demonstrating product features.
• Provide outstanding customer service.
• Meet or exceed sales targets.
• Help customers understand account statements.
• Answer customer inquiries and process service requests.

Skills

Customer‑Focused

Persuasion

Teamwork

Communication

Problem Solving

Education

High School Diploma or equivalent

Job description

Job Summary

$24.69+ Hourly – Salary is $17.00/hour Base + Targeted Commission

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

Responsibilities

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service in all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer any questions customers have on current or new services, make changes to account data, upgrade service levels, and process all general service requests.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Provide expert‑level understanding and passion around technology, especially Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment, connecting products to customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes, and the ability to move around the store constantly.

Benefits

• Day‑One benefits: Medical, Dental, Vision coverage, Comcast XFINITY courtesy services, Discount tickets to Universal Resorts, Paid Parental leave, Tuition reimbursement up to $8,000 (Full‑Time employees), Paid Time Off, and a 401K Savings Plan – with up to 6% dollar‑to‑dollar matching.
• …and much more.

Employees at All Levels Are Expected To

• Understand our Operating Principles and make them guidelines for how you do your job.
• Own the customer experience, think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff, be enthusiastic learners, users and advocates of our technology, products and services, especially our digital tools and experiences.
• Win as a team, making big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System, joining huddles, making callbacks and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what’s right for each other, our customers, investors, and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Skills

Customer‑Focused, Workplace Organization, Persuasion, Teamwork, Technical Knowledge, Self‑Motivation, Resilience, Critical Thinking, Problem Solving, Communication, Professional Integrity.

Salary

Base Pay: $17.00. Total Target Compensation (Base Pay plus Targeted Commission): $24.69.

Education

High School Diploma / GED.

Certification

None specified.

Relevant Work Experience

2‑5 Years.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.