Xfinity Retail Sales Consultant

Comcast; Savannah (GA); On-site; USD 26,174 - 35,817; Full time

Benefits offered by this job

Medical/Dental/Vision

Tuition reimbursement

Paid time off

401(k) plan with match

Job summary

Comcast Xfinity offers a rewarding in-store retail career. You will engage customers, demonstrate product features, and deliver exceptional service while helping them understand and pay bills in the store.

You will meet sales targets, stay knowledgeable about technology, and promote Comcast services as a brand ambassador. The role emphasizes teamwork, a positive store environment, and adherence to store policies.

Qualifications

• High School Diploma or equivalent.
• Flexibility to work evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.

Responsibilities

• Engage customers with enthusiasm and explain product features.
• Provide outstanding customer service in all interactions.
• Meet or exceed sales targets and ensure customer satisfaction.
• Assist customers with interpreting statements and paying bills in store.
• Answer questions on services, adjust account data, and process service requests.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Demonstrate expert-level understanding of technology and Comcast offerings.
• Maintain detailed sales product knowledge and competitive awareness.
• Contribute to a fun, competitive store environment linking products to customers’ lives.
• Follow retail policies to maintain a professional store environment.

Skills

Customer Focus

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self-Motivation

Critical Thinking

Resilience

Communication

Professional Integrity

Education

High School Diploma / GED

Job description

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

What you will be doing

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment by connecting our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

What you will need to have

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes, and the ability to move around the store constantly.

Perks and Benefits

Comcast provides best‑in‑class benefits. Some of our perks include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in serviced areas, discount tickets to Universal Resorts, paid parental leave, tuition reimbursement of up to $8,000 (full‑time employees), paid time off, and a 401(k) plan with up to 6% dollar‑to‑dollar matching.

Salary

Total Target Compensation (Base Pay plus Targeted Commission): $22.69
Base Pay: $15.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED

Relevant Work Experience

2–5 Years

Skills

• Customer‑Focused
• Workplace Organization
• Persuasion
• Technical Knowledge
• Teamwork
• Self‑Motivation
• Critical Thinking Problem Solving
• Resilience
• Communication
• Professional Integrity

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

EEO Statement

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Disability Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.