Xfinity Retail Sales Consultant

Comcast; Bellevue (WA); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage.

Comcast Xfinity courtesy services.

Discount tickets to Universal Resorts.

Paid parental leave.

Tuition reimbursement.

Paid Time Off.

401(k) with matching.

Day‑One benefits.

Job summary

Comcast seeks an in-store sales associate in Bellevue to evaluate customer needs and recommend products. You will deliver outstanding service, help with account statements, and process service requests, while acting as a brand ambassador for Comcast/Xfinity.

Ideal candidates have 2–5 years in consumer electronics or wireless retail sales, and can work full-time including evenings and weekends. The role offers a structured training and uncapped commission potential.

Qualifications

• High School Diploma or equivalent.
• 2-5 years related experience; consumer electronics or wireless retail sales experience preferred.
• Ability to work a full-time, flexible schedule including evenings, weekends, holidays, and a variable schedule.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Responsibilities

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Meeting goals and metrics.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.

Skills

Customer Focus

Communication

Teamwork

Technical Knowledge

Persuasion

Problem Solving

Critical Thinking

Self-Motivation

Resilience

Professional Integrity

Workplace Organization

Education

High School Diploma or equivalent

Job description

Job Summary

$28.99+ Hourly (Pay is $21.30/hr. + Targeted Commission)

Job Description

What you will be doing

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Meeting goals and metrics.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions.

What you will need to have

• High School Diploma or equivalent.
• Generally requires 2-5 years related experience; consumer electronics or wireless retail sales experience preferred.
• Ability to work a full-time, flexible schedule including evenings, weekends, holidays, and a variable schedule.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Perks and benefits

• Medical, Dental, and Vision coverage.
• Comcast Xfinity courtesy services.
• Discount tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement.
• Paid Time Off.
• 401(k) savings plan – with up to 6% dollar-to-dollar matching.
• Day‑One benefits and additional perks.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an Equal Opportunity Employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills

Customer‑Focused, Workplace Organization, Persuasion, Technical Knowledge, Teamwork, Self‑Motivation, Resilience, Communication, Critical Thinking, Problem Solving, Professional Integrity.

Salary

Base Pay: $21.30

Total Target Compensation (Base Pay plus Targeted Commission): $28.99

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Most sales positions are eligible for a commission under the terms of an applicable plan; most non‑sales positions may be eligible for a bonus. Additionally, Comcast provides best‑in‑class benefits to eligible employees. Keep an eye on the compensation and benefits summary on our careers site for more details.