Xerox Production Printer Field Technician

AppleOne Employment Services; St. Louis (MO); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Company vehicle

Benefits package

Performance bonus

Job summary

AppleOne Employment Services in Saint Louis, MO is seeking an experienced Copier Tech for a direct-hire field service role. You will install, maintain, troubleshoot, and optimize copiers, printers, and production print equipment at customer sites.

The ideal candidate has hands-on mechanical aptitude, strong diagnostic skills, and excellent communication to coordinate with dispatch and management. The position offers a competitive hourly wage, monthly bonuses, company vehicle where provided, and

Qualifications

• Experience servicing copiers, printers, multifunction devices, and production print equipment.
• Strong diagnostic skills, clear communication, attention to detail.

Responsibilities

• Perform service calls, equipment installations, preventive maintenance, troubleshooting, repairs, adjustments, calibrations, and modifications on copiers, printers, multifunction devices, and production print equipment.
• Diagnose mechanical, electrical, software, and network-related equipment issues and implement effective solutions to reduce customer downtime.
• Communicate with customers, dispatchers, and service management regarding arrival times, service status, delays, equipment issues, and customer concerns.
• Test equipment after installation or repair, verify proper performance, and demonstrate equipment operation and best practices to customers.
• Complete accurate service documentation, charge tickets, expense reports, parts orders, inventory updates, and call activity using company software systems.
• Maintain company vehicle, tools, parts inventory, uniform, and work area in a clean, safe, organized, and professional manner.

Job description

Job Summary

We are seeking an experienced Copier Tech for a direct-hire field service opportunity in Saint Louis, MO. This role is ideal for a dependable, self-motivated technician with strong mechanical aptitude and hands-on experience servicing copiers, printers, multifunction devices, and production print equipment.

This opportunity offers long-term career potential with a growing service team, supportive leadership, and a customer-focused work environment. Technicians are trusted to manage field service calls independently while receiving support from dispatch, service management, and fellow team members. The company values professionalism, technical development, reliable service performance, and a strong commitment to customer satisfaction.

The Copier Tech will travel to customer locations throughout the assigned territory to install, maintain, troubleshoot, repair, and optimize office technology equipment. Success in this role requires strong diagnostic skills, clear communication, attention to detail, and the ability to represent the service team professionally in the field.

Key Responsibilities

• Perform service calls, equipment installations, preventive maintenance, troubleshooting, repairs, adjustments, calibrations, and modifications on copiers, printers, multifunction devices, and production print equipment.
• Diagnose mechanical, electrical, software, and network-related equipment issues and implement effective solutions to reduce customer downtime.
• Communicate with customers, dispatchers, and service management regarding arrival times, service status, delays, equipment issues, and customer concerns.
• Test equipment after installation or repair, verify proper performance, and demonstrate equipment operation and best practices to customers.
• Complete accurate service documentation, charge tickets, expense reports, parts orders, inventory updates, and call activity using company software systems.
• Maintain company vehicle, tools, parts inventory, uniform, and work area in a clean, safe, organized, and professional manner.

Compensation and Benefits

• Pay: $22 to $24 per hour, depending on experience.
• Job Type: Direct hire.
• Location: Saint Louis, MO 63132.
• Monthly performance bonus potential: $500 to $1,000.
• Comprehensive benefits package.
• Company vehicle and tools provided, if applicable.
• Long-term career growth opportunities.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.