Field Service Technician

Pacific Office Automation; Centennial (CO); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Paid training

Medical/Dental/Vision/Life insurance

Matched 401k

PTO, vacation, sick leave

Advancement opportunities

Job summary

A leading document imaging company is seeking a Field Copier Technician for service in the Denver, CO area. This position involves troubleshooting and repairing copiers and printers while providing high-quality support to customers. Ideal candidates should have experience with major manufacturers like Canon, Ricoh, and HP. The company offers paid training, health insurance, and other benefits. This role is suited for those looking to grow within the organization.

Qualifications

• Experience and training with major office equipment manufacturers required.
• Strong mechanical and electrical understanding is preferred.
• Proficient in computer systems and troubleshooting.

Responsibilities

• Troubleshoot and repair office equipment such as copiers and printers.
• Provide high-quality technical support to customers.
• Communicate with customers to ensure satisfaction.
• Develop solutions for unusual technical problems.
• Manage time and territorial service effectively.

Skills

Experience with Canon, Ricoh, HP, Xerox

Strong computer knowledge

Mechanical and electrical mindset

Job description

About Pacific Office Automation

Pacific Office Automation is one of the largest independently‑owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

Position

We are seeking a Field Copier Technician to join our service team in the Denver, CO area. This is a field position with a possible territory near you, as we service all of Denver and surrounding areas. We are looking for experienced technicians but are willing to train the right person for entry‑level roles too.

Essential Job Duties

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high‑quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources, and territorial considerations

This role is ideal for candidates who are interested in developing their skills and exploring future advancement into the production team.

Qualifications

• Experience and training with Canon, Ricoh, HP, Xerox, and other manufacturers
• Strong computer knowledge
• Mechanical and electrical mindset

Benefits

• Paid training
• Advancement and growth into leadership roles
• Team‑player environment
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, vacation, sick leave
• FSA program
• $21‑$25/hour depending on education/certificates

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.