Entry-Level Field Service Copier Technician

Pacific Office Automation; Twin Falls (ID); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Training

Advancement opportunities

Medical/Dental/Vision/Life insurance

Matched 401k

PTO, Vacation, Sick Leave

Job summary

A leading technology firm in Twin Falls, ID, is seeking an Entry-Level Field Service Copier Technician. This role involves troubleshooting and repairing office equipment while providing excellent customer support. Ideal candidates will have a mechanical mindset and some experience with brands like Canon and HP. The company offers extensive training and numerous benefits including medical insurance and a 401k plan.

Qualifications

• Mechanical and electrical mindset preferred.
• Experience with office equipment appreciated.
• Strong basic computer knowledge is beneficial.

Responsibilities

• Troubleshoot and repair office equipment.
• Provide high-quality technical support to customers.
• Ensure customer satisfaction through effective communication.
• Develop solutions for unusual problems.
• Manage time and resources effectively.

Skills

Mechanical and Electrical Mindset

Familiarity with Canon, Ricoh, HP, Xerox

Strong computer knowledge

Job description

Entry-Level Field Service Copier Technician

Pacific Office Automation is the largest independently‑owned document imaging and technology dealer in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. We aim to be a long‑term employer, providing employees with the training and certification they need to keep up with the fast‑changing technology of our office machines, devices, and software. All voices can and should be heard, regardless of seniority or tenure.

Position

Are you looking to start your career in an industry of cutting‑edge technology? We are seeking an Entry‑Level Field Service Technician to join our service team in the Twin Falls, ID area. This is a field position with a possible territory near you, as we service all of Twin Falls and surrounding areas.

Paid training included!

Essential Job Duties

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high‑quality technical support to our customer base.
• Communicating with customers to ensure satisfaction.
• Developing options to solve unusual problems.
• Managing time, resources, and territorial considerations.

Qualifications

• Mechanical and Electrical Mindset.
• Other experience and training with Canon, Ricoh, HP, Xerox, and other manufacturers is a plus.
• Strong computer knowledge is a plus.

Benefits

• Paid Training.
• Advancement and growth into leadership roles.
• Team‑player environment.
• Medical/Dental/Vision/Life insurance plans.
• Matched 401k.
• PTO, Vacation, Sick Leave.
• FSA/HSA programs.

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

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