X-ray Field Service Engineer — 80%+ Travel

Nikon Metrology Inc.; Belmont (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Tuition reimbursement

Training & advancement opportunities

Travel opportunities

Job summary

Nikon Metrology Inc. is seeking an experienced X-ray Field Service Technician to provide on-site and in-field installation, maintenance, repair and upgrades of X-ray systems across North America.

The role demands extensive travel (80%+), strong problem-solving abilities and hands-on expertise with HV, vacuum, and mechanical subsystems. The successful candidate will partner with customers, dealers and the sales team, deliver training, and ensure service quality while adhering to safety and ITAR

Qualifications

• Must meet all requirements to access and work with ITAR-controlled information and materials.
• Ability to travel 80%+ domestically with possibility of limited international travel.
• 2+ years' experience in a technical role or >4 years' experience in a technical role.
• Experience on complex capital equipment with related subsystems such as vacuum, manipulators, High Voltage systems, general mechanical, and PCs.
• Must be able to identify and fix issues down to a board level.
• Electrical, electronic & mechanical skills.
• Must have strong verbal and written communication skills.
• Overtime eligible (non-exempt under FLSA).

Responsibilities

• Troubleshoot system failures/errors and perform corrective actions.
• Perform product maintenance and software training as necessary.
• Provide technical product services for Nikon Metrology X-ray products per SOPs.
• In-house testing and repairs of spare parts and systems.
• Support equipment at customer location or via phone/email.
• Return parts and tools from site upon completion of work.
• Maintain service equipment and provide inventory reports.
• Submit timesheets, expense and service reports promptly.
• Submit radiation dosimetry data per company policy.
• Support Nikon dealers, sales personnel, and fellow technicians.
• Assist sales with setup and teardown of equipment for trade shows.
• Support technical sales of new products or services.
• Promote service contracts and other service offerings to customers.

Skills

MS Office

Verbal & Written Communication

Electrical & Mechanical Skills

Schematics Reading

Hardware/Software Troubleshooting

Travel Readiness

Education

2-year Technical Degree

Tools

Multimeter

Oscilloscope

Soldering Iron

Basic Hand Tools

PCs

Job description

Nikon Metrology Inc. is seeking an experienced X-ray Field Service Technician to provide on-site and in-field installation, maintenance, repair and upgrades of X-ray systems across North America.

The role demands extensive travel (80%+), strong problem-solving abilities and hands-on expertise with HV, vacuum, and mechanical subsystems. The successful candidate will partner with customers, dealers and the sales team, deliver training, and ensure service quality while adhering to safety and ITAR