Remote Field Service Tech – X-Ray Security Systems

Astrophysics Inc.; Nogales (AZ); Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

401K with match

Paid time off

Fridays donuts and company events

Job summary

Astrophysics Inc. seeks a Field Service Technician to install, maintain, troubleshoot and repair X-ray security inspection systems at customer sites.

This remote-based role requires travel to facilities and provides extensive hands-on electrical and electronic work with strong customer interaction. Qualifications include a degree in Electronics or Electrical Engineering, 2–7 years field service experience, and fluent English.

Qualifications

• Associate’s or Bachelor’s Degree in Electronics, Electrical Engineering, or related field.
• 2–7 years of hands-on field service experience.
• Excellent analytical, problem‑solving and customer service skills.
• Professional appearance and attitude.
• Ability and willingness to travel to various work sites.
• Fluent in written and spoken English.

Responsibilities

• Install, preventive maintenance, troubleshooting and repair of X-ray security inspection systems on customer sites.
• Diagnose faults, test equipment, and replace faulty parts as needed.
• Prepare equipment, parts and documentation before on-site visits.
• Provide software, connectivity and system support; train operators as needed.
• Complete service reports, radiation surveys and expense submissions.
• Maintain data in service databases and update headquarters on status.
• Identify opportunities for extended warranty contracts and additional purchases.

Skills

Field service

Electronics

Customer service

English fluency

Education

Associate’s or Bachelor’s Degree in Electronics or Electrical Engineering

Job description

Astrophysics Inc. seeks a Field Service Technician to install, maintain, troubleshoot and repair X-ray security inspection systems at customer sites.

This remote-based role requires travel to facilities and provides extensive hands-on electrical and electronic work with strong customer interaction. Qualifications include a degree in Electronics or Electrical Engineering, 2–7 years field service experience, and fluent English.