X-RAY FIELD SERVICE TECHNICIAN

Nikon Metrology

Indianapolis (IN)

Remote

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

Training and advancement opportunities

Industry leading medical, dental, and vision plans

Job summary

A leading industrial services company is seeking an X-Ray Field Service Technician in Indianapolis, IN. The technician will provide installation, maintenance, and repairs for Nikon Metrology's X-ray products. The role requires strong technical skills, customer communication, and the ability to travel extensively. Competitive compensation and growth opportunities are offered.

Qualifications

Experience in technical services, preferably in field service roles.
Ability to lift up to 50 pounds.
Capability to travel 80%+ domestically and internationally.

Responsibilities

Troubleshoot system failures and perform corrective actions.
Provide technical product services for Nikon X-ray products.
Submit service reports and inventory reports timely.

Skills

Field service performance under pressure

Effective communication in a customer-facing environment

Basic MS Office Skills (Word, Outlook, Excel, PowerPoint)

Ability to read and understand schematics

Troubleshooting computer hardware and software

Use of tools like Multimeter, Oscilloscope

Job description

Join to apply for the X-RAY FIELD SERVICE TECHNICIAN role at Nikon Metrology

Nikon Metrology is seeking an experienced X-ray Field Service Technician responsible for providing technical services both local and in the field, such as installation, maintenance, repair and upgrade specific to Nikon Metrology X-ray product line.

Why Nikon Metrology?

You would be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.

Key areas of responsibility

Will include, but not limited to the following:

Field Service

Troubleshoot system failures/errors and perform necessary corrective actions.
Perform product maintenance and software training as necessary.
Provide technical product services for Nikon Metrology X-ray products in line with the department’s standard operating procedures.
In-house testing and repairs of spare parts and systems.
Support equipment at customer location or via telephone/e-mail.
Responsible for the return of parts and tools from site upon completion of work.
Maintain assigned service equipment and tools and provide inventory reports as needed.
Submit timesheets, expense reports, service reports and associated documentation in a timely manner.
Submit radiation dosimetry data periodically in line with company policy.

Sales Support

Provide support to Nikon dealers, sales personnel, and fellow Field Service Technicians.
Assist sales with setup and teardown of equipment for trade shows.
Support the technical sales of new products or services.
Promote service contracts and other service offerings to customers.

Functional Competencies

Ability to effectively perform field service job duties under pressure while always maintaining quality and professionalism.
Ability to communicate well and appropriately in a customer-facing environment.
Entry level MS Office Skills (Word, Outlook, Excel, PowerPoint).
Ability to read and understand schematics and drawings.
Ability to integrate and troubleshoot computer hardware and software.
Ability to use tools of the trade such as Multimeter, Oscilloscope, soldering iron, basic hand tools, etc.

Working environment / physical requirements

Ability to lift up to 50 pounds.
Able to access tight spaces as required, such as inside the cabinet.
80%+ travel, domestic and limited international.

How we take care of our team

Culture spirit
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize to inspire each other and keep our community strong and close inside and out of the office.

Personal development
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.

Amazing medical benefits & perks
We will take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!

EEO statement

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active-duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.

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