Wraparound Facilitator

Cornerstone Youth and Family Services; Shreveport (LA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid time off

Retirement plan

Cell phone reimbursement

Mileage reimbursement

Job summary

Cornerstone Youth and Family Services in Louisiana is seeking a Wraparound Facilitator to deliver a high-fidelity, family-driven wraparound process for youth and families with complex needs.

You will coordinate the Child and Family Team, develop Plans of Care, and maintain confidentiality while supporting crisis planning and community-based supports.

Qualifications

• Bachelor's degree in social or behavioral sciences or related field; or a BA with 2+ years’ relevant experience.
• Master's degree preferred.
• Valid driver's license and ability to travel region-wide.
• Flexible schedule including some evenings/weekends and rotating on-call.
• Proficient in MS Office and strong written communication.

Responsibilities

• Facilitate high-fidelity, family-driven wraparound for youth with complex needs.
• Connect with families within 3 days and meet face-to-face within 7 days.
• Coordinate Child and Family Team planning with families and providers.
• Collaborate with Independent Evaluator to integrate assessments into planning.
• Develop Plans of Care aligned with standards and family goals.
• Maintain a 1:10 caseload and assist access to services.
• Support crisis planning and stabilization in coordination with supervisor.
• Maintain confidential documentation per HIPAA/FERPA.
• Promote family and youth voice throughout wraparound processes.
• Collaborate with schools, providers, and natural supports.

Skills

Strengths-based engagement

Cultural humility

Facilitation

Team coordination

Crisis prevention

Written communication

Education

Bachelor's degree in social sciences or related field

Master's degree preferred

Tools

MS Word

MS Excel

MS Outlook

Job description

Position Summary

The Wraparound Facilitator is a full-time non-exempt position reporting to the Wraparound Supervisor. The Facilitator delivers a high-fidelity, family-driven wraparound process for youth and families with complex needs. This role coordinates individualized care across multiple child-serving systems, supports families in identifying strengths and goals, and ensures that planning reflects the family's culture, values, and long-term vision. The Facilitator plays a central role in helping youth remain safely in their homes and communities.

Essential Duties & Responsibilities

• Facilitate a high-fidelity wraparound process that provides individualized, coordinated, family-driven care for youth involved in multiple systems and at risk of out-of-home placement.
• Connect with Families and Team Members: Reach out to new families within 3 days and meet with them face-to-face within 7 days to start building strong relationships.
• Coordinate the Child and Family Team (CFT) process, ensuring youth, caregivers, natural supports, and providers collaborate to build a strengths-based, culturally responsive Plan of Care.
• Work with the Independent Evaluator (Licensed Mental Health Professional) to ensure the comprehensive assessment is completed and integrated into the CFT process.
• Develop an individualized Plan of Care in partnership with the family, aligned with National Wraparound Initiative standards and federal treatment planning requirements (42 CFR 438.208(c)(3)).
• Maintain a 1:10 caseload of youth/families.
• Assist youth and families in accessing services and supports, including mental health, social services, educational resources, and community-based supports needed to achieve their goals.
• Support crisis planning and stabilization, ensuring families have clear, actionable strategies to manage safety concerns. Respond to crises in coordination with the Clinical Supervisor.
• Maintain accurate, timely documentation including contact notes, Plans of Care, crisis plans, and team meeting summaries. Safeguard Privacy: Handle all information with the utmost confidentiality, adhering to HIPAA, FERPA, and other privacy standards.
• Promote family voice and youth voice throughout all phases of the wraparound process.
• Collaborates with: Independent Evaluator, Family Support Partners, Youth Support Partners, schools, mental health providers, and natural supports.
• Other duties as assigned.

Key Competencies

• Strengths-based engagement, Cultural humility and responsiveness
• Effective facilitation and team coordination; Crisis prevention and de-escalation skills Wraparound Facilitator Job Description Page 2 of 2 Last Modified 3.03.26
• Strong communication and relationship-building; Strong written and documentation skills.
• Systems navigation and resource coordination; Organizational skills and time management; Commitment to family-driven and youth-guided practice.

Minimum Qualifications

Bachelor's degree in social, human services, behavioral sciences, or related field; or Bachelor degree in any field with at least two years of full-time relevant experience working with youth, families, or community service programs or LDH-approved equivalent experience may substitute for degree; Master's degree preferred.

• Valid driver's license, reliable transportation, and ability to travel throughout the region.
• Ability to work a flexible schedule, including some evenings/weekends, and participate in a rotating on-call schedule as needed.
• Proficient computer skills in MS Office (MS Word, Excel, and Outlook)
• Strong communication, team facilitation, and professional writing skills.

WAA Compliance Requirements

• Pass all required criminal background checks.
• Be eligible for Medicaid/Medicare participation (no sanctions or exclusions)
• Have no findings on the Louisiana State Adverse Action List
• Complete TB testing and drug screening
• Complete AHA-recognized First Aid, CPR, and seizure training (medical professionals exempt)
• Maintain all required Wraparound training and credentialing.

Work Hours

40 hours per week, flexible schedule includes some evenings and weekends as needed to meet deadlines; regular local travel required.

Benefits Overview

• Cornerstone Youth and Family Services offer a comprehensive benefits package for regular, full-time employees. Benefits may include medical, dental, and vision insurance with a company contribution toward premiums, paid holidays, paid time off, retirement, and eligible reimbursements such as cell phone and mileage. Specific benefits may vary based on position and employment status.

Disclaimer

This job description outlines the general nature and responsibilities of the position. It is not intended to be an exhaustive list of all duties, tasks, or qualifications. Cornerstone Youth and Family Services reserve the right to modify responsibilities or requirements as needed to meet organizational needs. Duties, responsibilities, and activities may change at any time with or without notice.

CORNERSTONE YOUTH AND FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER