Wraparound Facilitator

BrightSpring Health Services; Dunbar (WV); On-site; USD 42,000 - 56,000; Full time

Job summary

StepStone Family & Youth Services, an affiliate of BrightSpring Health Services, is seeking a compassionate Wraparound Facilitator in West Virginia to coordinate family-driven care and individualized plans for youth facing complex emotional and behavioral challenges.

The role emphasizes collaboration with families, caregivers, schools, and community partners to ensure culturally responsive services and progress toward goals, with a focus on stability and long-term well-being.

Qualifications

• Bachelor’s degree in social work, counseling, psychology, or related field.
• Two years of post–college direct child and family service experience.
• Knowledge of mental illness diagnoses and behavioral disorders in children.
• Ability to collaborate with a team of family members and professionals to develop plans of care.

Responsibilities

• Consults with Program Manager regularly and as needed.
• Ensure contract compliance and oversight of program policies and procedures.
• Plan and facilitate Wraparound Team meetings for youth, family, and service providers.
• Develop and implement individualized plans of care with the Wraparound Team.
• Identify services/resources for youth, family, and community.
• Maintain client records in compliance with guidelines.
• Respond to client crises.

Skills

Team collaboration

Flexible schedule

Bilingual (Spanish)

CANS assessments

Education

Bachelor’s degree in Social Work, Counseling, Psychology, or related field

Job description

Our Company

StepStone Family & Youth Services

Overview

StepStone Family & Youth Services provides trauma informed, youth centered services to children and families experiencing complex emotional, behavioral, and social challenges. The Wraparound Facilitator plays a vital role in coordinating individualized, family driven services that strengthen natural supports, promote stability, and empower youth and families to achieve positive, lasting outcomes within their homes and communities.

We are seeking a compassionate and dedicated Wraparound Facilitator who is passionate about supporting youth and families through trauma informed, strengths based, and family centered practices. This role is ideal for a professional who excels in relationship building, advocacy, collaboration, and helping families navigate challenges while identifying their strengths and connecting them with meaningful community resources.

The Wraparound Facilitator is responsible for facilitating individualized care planning, coordinating multidisciplinary team meetings, developing and monitoring plans of care, connecting families with community based services, and supporting progress toward established goals. This position works closely with youth, caregivers, behavioral health providers, schools, case managers, and community partners to ensure services are coordinated, culturally responsive, and tailored to each family's unique strengths, needs, and priorities.

The ideal candidate is compassionate, organized, adaptable, and solutions focused, with a strong commitment to empowering youth and families, strengthening natural support systems, promoting family preservation, and helping individuals achieve long term stability, independence, and overall well-being.

Responsibilities

• Consults with Program Manager regularly and as needed
• Responsible for contract compliance and oversight of program policies and procedures
• Participates in quality improvement activities
• Ensures that documentation is thorough, accurate, and timely
• Ensures that pertinent data is collected and complied as required
• Obtains and maintain proficiency certification to administer CANS assessments
• Builds rapport and cooperation/service coordination with families and other community social service providers
• Obtains needed reports and documents as needed from external sources
• Plans and facilitates Wraparound Team meetings of the youth, family, and service providers
• Develops and implements individualized plans of care in collaboration with the Wraparound Team
• Identifies and develops formal and informal services/resources available to the youth, family, and community
• Conducts home/site visits with youth and/or family in accordance with the needs determined in the individualized Wraparound plan
• Tracks and monitors youth and family progress and adapt the Wraparound plan as needed and document all pertinent information in a timely fashion
• Produces written reports as needed
• Maintains client records in compliance with organizational goals and objectives, as well as external regulatory guidelines
• Identifies service gaps and collaborate with community stakeholders and existing service providers to resolve them
• Responds to client crises
• Attends trainings as needed to ensure quality service provision and fidelity to wraparound model
• Other duties as assigned

Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, or a related field
• Two years of post –college work experience providing direct services to children and families
• Possess knowledge of mental illness diagnoses and behavioral disorders in children
• Ability to collaborate closely with a team of family members and professionals to develop and implement individualized plans of care
• Flexible with schedule in order to meet with youth and family wraparound team members
• Bilingual skills are preferred (Spanish)

About our Line of Business

StepStone Family and Youth Services, an affiliate of BrightSpring Health Services, provides the full spectrum of support to children in need of alternative, safer, and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management and education. For more information, please visit www.stepstoneyouth.com. Follow us on Facebook and LinkedIn.