Wraparound Facilitator

Cornerstone Youth and Family Services; Baton Rouge (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid time off

Retirement contributions

Mileage reimbursement

Job summary

Cornerstone Youth and Family Services is looking for a Wraparound Facilitator in Baton Rouge, LA. This full-time position focuses on delivering coordinated, family-driven care to youth with complex needs. Responsibilities include facilitating wraparound processes, collaborating with families and various service providers, and maintaining accurate documentation. Candidates should have a relevant degree or equivalent experience, strong communication skills, and the ability to work a flexible schedule. A comprehensive benefits package is offered.

Qualifications

• Bachelor's degree in social, human services, behavioral sciences, or related field.
• Valid driver's license and reliable transportation.
• Ability to work a flexible schedule, including some evenings/weekends.
• Strong professional writing skills.

Responsibilities

• Facilitate a high-fidelity wraparound process for youth and families.
• Coordinate Child and Family Team (CFT) process.
• Develop individualized Plan of Care in partnership with family.
• Maintain accurate documentation adhering to privacy standards.
• Assist youth and families in accessing services and supports.

Skills

Strengths-based engagement

Effective facilitation and team coordination

Crisis prevention and de-escalation skills

Strong communication

Relationship-building

Organizational skills

Education

Bachelor's degree in social services or related field

Master's degree preferred

Tools

MS Office (Word, Excel, Outlook)

Job description

Position Summary

The Wraparound Facilitator is a full-time non-exempt position reporting to the Wraparound Supervisor. The Facilitator delivers a high-fidelity, family-driven wraparound process for youth and families with complex needs. This role coordinates individualized care across multiple child-serving systems, supports families in identifying strengths and goals, and ensures that planning reflects the family's culture, values, and long-term vision. The Facilitator plays a central role in helping youth remain safely in their homes and communities.

Essential Duties & Responsibilities

• Facilitate a high-fidelity wraparound process that provides individualized, coordinated, family-driven care for youth involved in multiple systems and at risk of out-of-home placement.
• Connect with Families and Team Members: Reach out to new families within 3 days and meet with them face-to-face within 7 days to start building strong relationships.
• Coordinate the Child and Family Team (CFT) process, ensuring youth, caregivers, natural supports, and providers collaborate to build a strengths-based, culturally responsive Plan of Care.
• Work with the Independent Evaluator (Licensed Mental Health Professional) to ensure the comprehensive assessment is completed and integrated into the CFT process.
• Develop an individualized Plan of Care in partnership with the family, aligned with National Wraparound Initiative standards and federal treatment planning requirements (42 CFR 438.208(c)(3)).
• Maintain a 1:10 caseload of youth/families.
• Assist youth and families in accessing services and supports, including mental health, social services, educational resources, and community-based supports needed to achieve their goals.
• Support crisis planning and stabilization, ensuring families have clear, actionable strategies to manage safety concerns. Respond to crises in coordination with the Clinical Supervisor.
• Maintain accurate, timely documentation including contact notes, Plans of Care, crisis plans, and team meeting summaries. Safeguard privacy: Handle all information with the utmost confidentiality, adhering to HIPAA, FERPA, and other privacy standards.
• Promote family voice and youth voice throughout all phases of the wraparound process.
• Collaborate with: Independent Evaluator, Family Support Partners, Youth Support Partners, schools, mental health providers, and natural supports.
• Other duties as assigned.

Key Competencies

• Strengths-based engagement, cultural humility and responsiveness.
• Effective facilitation and team coordination; crisis prevention and de-escalation skills.
• Strong communication and relationship-building; strong written and documentation skills.
• Systems navigation and resource coordination; organizational skills and time management; commitment to family-driven and youth-guided practice.

Minimum Qualifications

• Bachelor's degree in social, human services, behavioral sciences, or related field; or bachelor’s degree in any field with at least two years of full-time relevant experience working with youth, families, or community service programs or LDH-approved equivalent experience may substitute for degree; Master's degree preferred.
• Valid driver's license, reliable transportation, and ability to travel throughout the region.
• Ability to work a flexible schedule, including some evenings/weekends, and participate in a rotating on-call schedule as needed.
• Proficient computer skills in MS Office (Word, Excel, Outlook).
• Strong communication, team facilitation, and professional writing skills.

WAA Compliance Requirements

• Pass all required criminal background checks.
• Be eligible for Medicaid/Medicare participation (no sanctions or exclusions).
• Have no findings on the Louisiana State Adverse Action List.
• Complete TB testing and drug screening.
• Complete AHA-recognized First Aid, CPR, and seizure training (medical professionals exempt).
• Maintain all required Wraparound training and credentialing.

Work Hours

40 hours per week, flexible schedule includes some evenings and weekends as needed to meet deadlines; regular local travel required.

Benefits Overview

Cornerstone Youth and Family Services offer a comprehensive benefits package for regular, full-time employees. Benefits may include medical, dental, and vision insurance with a company contribution toward premiums, paid holidays, paid time off, retirement, and eligible reimbursements such as cell phone and mileage. Specific benefits may vary based on position and employment status.

Disclaimer: This job description outlines the general nature and responsibilities of the position. It is not intended to be an exhaustive list of all duties, tasks, or qualifications. Cornerstone Youth and Family Services reserve the right to modify responsibilities or requirements as needed to meet organizational needs. Duties, responsibilities, and activities may change at any time with or without notice.

CORNERSTONE YOUTH AND FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER