Wound Care Patient Registration Specialist

Charleston Area Medical Center; Morgantown (WV); On-site; USD 32,000 - 48,000; Full time

Job summary

Mon Health Medical Park in Morgantown is seeking a Registration Representative to greet patients, collect accurate demographic and insurance data, and support clinic operations. You will serve as the first point of contact, coordinating scheduling and patient flow while ensuring high-quality service and efficient billing processes.

The role requires strong communication, multitasking ability, and a professional, empathetic demeanor.

Qualifications

• High school diploma or GED required.
• Proven customer service or front-desk experience preferred.
• Must have strong communication and organizational skills.

Responsibilities

• Accurately collect and enter patient demographics, insurance, and financial information.
• Schedule, reschedule, and coordinate appointments; perform reminder calls as needed.
• Answer multi-line phones and support front-end clinic operations to ensure smooth patient flow.
• Communicate with clinical staff to support patient care and billing processes.
• Assist with obtaining authorizations and verifying insurance eligibility.

Skills

Customer service

Phone handling

Organizational skills

Communication

Education

High School Diploma or GED

Tools

EHR systems

MS Office

Job description

Mon Health Medical Park in Morgantown is seeking a Registration Representative to greet patients, collect accurate demographic and insurance data, and support clinic operations. You will serve as the first point of contact, coordinating scheduling and patient flow while ensuring high-quality service and efficient billing processes.

The role requires strong communication, multitasking ability, and a professional, empathetic demeanor.