Wound Care Front Desk Navigator

Healogics, LLC.; Mantua Township (NJ); On-site; USD 27,000 - 33,000; Full time

Job summary

Healogics, the largest provider of advanced wound care in the United States, seeks a Patient Navigator for a busy outpatient wound care center. You will greet patients, manage scheduling, verify insurance, enter charges, and coordinate with hospital staff to ensure smooth operations.

Ideal candidates have a High School diploma, 2+ years of office administration experience in a medical setting, strong communication and organizational skills, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED; Associate degree preferred.
• Minimum 2+ years office administration experience, preferably in a medical setting.
• Prior medical coding experience preferred.

Responsibilities

• Coordinate with Center leadership to maximize daily patient census.
• Greets patients and visitors, answers and routes calls to appropriate staff.
• Maintains patient communication needs including scheduling, rescheduling, and appointment reminders.
• Obtains and verifies patient insurance information, including pre-certifications and pre-authorizations.
• Collects and enters patient charges in databases, and reconciles charges as directed.
• Assembles new patient charts and maintains existing charts; coordinates testing with hospital departments.
• Arranges for patient transportation and maintains office equipment and supplies.

Skills

Customer service

Communication

Organization

Typing 60 wpm

Attention to detail

Confidentiality

Teamwork

Multitasking

Education

High school diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Job description

Healogics, the largest provider of advanced wound care in the United States, seeks a Patient Navigator for a busy outpatient wound care center. You will greet patients, manage scheduling, verify insurance, enter charges, and coordinate with hospital staff to ensure smooth operations.

Ideal candidates have a High School diploma, 2+ years of office administration experience in a medical setting, strong communication and organizational skills, and proficiency with Microsoft Office.