World-Class Workplace Concierge

CBRE; Austin (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

CBRE Workplace Experience Concierge in Austin, TX, delivers world-class customer service to employees and visitors. You are the first contact, greet guests, issue passes, and support events and daily office services.

Requirements include a High School Diploma or GED with up to 2 years of related experience, strong communication, and basic MS Office skills. The role emphasizes organization and adherence to security protocols.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for all entrants; greet guests and issue passes while following security protocols.
• Answer the telephone professionally; create presentations and speak to groups as needed.
• Arrange and confirm recreational, dining, and business activities for requestors.
• Manage janitorial or maintenance work orders; coordinate workplace services including mail and supplies.
• Acknowledge inquiries from employees, guests, and coworkers; provide professional solutions.
• Organize and manage on-site events; secure space, set up/tear down, deliver supplies.
• Follow property-specific security procedures and notify appropriate parties for safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team; follow manager directions.
• Use existing procedures to solve straightforward problems with limited discretion.

Skills

MS Office

High School Diploma

Communication

Organizational skills

Education

High School Diploma or GED

Job description

CBRE Workplace Experience Concierge in Austin, TX, delivers world-class customer service to employees and visitors. You are the first contact, greet guests, issue passes, and support events and daily office services.

Requirements include a High School Diploma or GED with up to 2 years of related experience, strong communication, and basic MS Office skills. The role emphasizes organization and adherence to security protocols.