World-Class Auto Service Advisor

pagemployeejobboard; Chandler (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision

401k with company match

Career growth opportunities

Training programs

Equality employer

Job summary

Mercedes-Benz of Chandler is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating maintenance and repair needs.

This role emphasizes accurate cost estimates, clear explanations, and a friendly, team-oriented approach.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Serve as the liaison between the customer and the service department.
• Schedule appointments and review service history.
• Relay important information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates and explain services clearly.

Skills

Customer experience

Communication

Team player

Organizational skills

Fast-paced environment

Education

High school diploma or equivalent

Job description

Mercedes-Benz of Chandler is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating maintenance and repair needs.

This role emphasizes accurate cost estimates, clear explanations, and a friendly, team-oriented approach.