Automotive Service Advisor - Growth & Customer Experience

pagjobs; Chantilly (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Career growth opportunities

Training program

Job summary

Mercedes-Benz of Chantilly, a Penske Automotive Group dealership, seeks an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing vehicle history, and relaying maintenance and repair information with clear cost estimates.

We offer a Fortune 500-level benefits package, including health care, a 401k with company match, ongoing training, and growth

Qualifications

• High school diploma or GED required or equivalent.
• Experience in a service department preferred.
• Excellent communication, interpersonal, and organizational skills.
• Strong customer service orientation and ability to work in a team.

Responsibilities

• Schedule service appointments and manage calendar.
• Review service history and relay maintenance recommendations to customers.
• Provide accurate cost estimates and explanations to customers.
• Serve as the liaison between customers and the service department.

Skills

Customer service

Communication

Organizational skills

Team player

Fast-paced environment

Education

High school diploma or GED

Job description

Mercedes-Benz of Chantilly, a Penske Automotive Group dealership, seeks an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing vehicle history, and relaying maintenance and repair information with clear cost estimates.

We offer a Fortune 500-level benefits package, including health care, a 401k with company match, ongoing training, and growth