Automotive Service Advisor - Customer Confidence Champion

mercedesmidland; Midland (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Paid Time Off

Maternity/Paternity Leave

Life Insurance

Employee Discounts

Professional Development

Job summary

Mercedes-Benz of Midland is seeking a skilled Service Advisor to join our growing team. If you have Automotive Service Advisor experience and a passion for helping customers, you’ll thrive in a culture that emphasizes integrity and exceptional service.

You will handle customer interactions, schedule service, and liaise with technicians to ensure accurate, timely repairs while upholding The Cavender Way.

Qualifications

• Must have Automotive Service Advisor experience.
• High School Diploma/GED is required.
• Valid driver's license and clean record preferred.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Perform administrative duties for service department.
• Interact with customers by phone, email, and in person about service needs.
• Ensure accuracy and completeness of service documents.
• Coordinate with technicians to schedule and track repairs.
• Assist with other related duties as assigned.

Skills

Automotive Service Advisor experience

Education

High School Diploma/GED

Job description

Mercedes-Benz of Midland is seeking a skilled Service Advisor to join our growing team. If you have Automotive Service Advisor experience and a passion for helping customers, you’ll thrive in a culture that emphasizes integrity and exceptional service.

You will handle customer interactions, schedule service, and liaise with technicians to ensure accurate, timely repairs while upholding The Cavender Way.