Workplace Services Facilities On-Site Operations Manager

Socket.dev; Port Arthur (TX); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

Life Insurance

401k

Paid Time Off

Pet Insurance

Bonus Incentives

Job summary

IST Management Services seeks a Workplace Services Facilities Onsite Operations Manager in Port Arthur, TX, to lead daily facilities activities, ensure safe and efficient office environments, and coordinate maintenance with vendors. The role supports a fast-growing BPO/IFM organization and involves collaboration with global teams.

The candidate will manage HVAC, BAS, fire alarm, and power backup systems, maintain records, and ensure regulatory compliance. Salary $85,000–$90,000 plus benefits.

Qualifications

• Minimum 3 years of facilities management experience in a corporate setting.
• Strong verbal and written communication skills with internal clients and vendors.
• Flexible schedule and ability to respond to after-hours needs.
• Excellent organizational and analytical abilities.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Oversee daily facilities operations for Port Arthur campus and support Houston TX offices.
• Ensure safe, functional, and compliant office environments.
• Monitor facility conditions and address operational issues to maintain readiness.
• Coordinate preventative maintenance programs, inspections, and repairs.
• Maintain knowledge of building systems including HVAC, BAS, fire alarm, lighting, and power backup.
• Track facilities documentation (records, contracts, reports, regulatory docs).
• Coordinate with global facilities teams to align processes and standards.

Skills

Facilities management

Communication

Analytical thinking

Organization

Flexibility

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Building systems knowledge

Job description

Overview

We are seeking a strong proven leader and experienced facilities management professional with outstanding skills of a minimum of 3+ years experience and background in a corporate environment to join our team as a Workplace Services Facilities Onsite Operations Manager in our Port Arthur, TX office. This position will be responsible for overseeing facilities operations, ensuring the office environments are being operated safely, efficiently, and in compliance with company policies and regulatory requirements. This includes coordinating building operations, vendor services, maintenance programs and workplace infrastructure to maintain a reliable and professional corporate office environment.fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities, maintenance and coordination in a corporate setting.

IST Management Services is a rapidly growing Business Process Outsourcing (BPO) that also has an Intergrated Facilities Management (IFM) division and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. In addition, we also specialize in providing solutions for the management of physical and digital information through Workplace Services, eDiscovery, and Electronic Document Management services.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives

Compensation: $85,000 - $90,000 USD per year (DOE)

Hours: Monday - Friday 7:00 AM - 6:00 PM (on-call for after hours as needed)

Location: Port Arthur, TX

Responsibilities

The responsibilities of the Workplace Services Facilities Onsite Operations Manager is to oversee facilities operations, ensuring the office environments are being operated safely, efficiently, and in compliance with company policies and regulatory requirements. Additional responsibilities include:

• Oversee full daily facilities operations for the Port Arthur campus and support facilities coordination for offices in Houston TX
• Ensure all office locations are maintained in a safe, functional, and professional manner while complying with company policies and regulatory requirements
• Monitor facility conditions and address operational issues to maintain workplace readiness
• Coordinate preventative maintenance programs, system inspections, and equipment repairs
• Maintain working knowledge of building systems including HVAC, building automation systems (BAS), fire alarm systems, lighting controls, and backup power systems
• Track and maintain facilities documentation (building records, project files, operational reports, contracts, and regulatory documentation)
• Coordinate with global facilities teams to align processes and standards when appropriate

Qualifications

The qualifications of the Workplace Services Facilities Onsite Operations Manager is to oversee facilities operations, ensuring the office environments are being operated safely, efficiently, and in compliance with company policies and regulatory requirements. Additional responsibilities include:

• High school diploma or equivalent (GED) required
• 3 years or more experience and skilled in facilities management in a corporate setting environment required
• Strong communication skills both verbally and written with clients, vendors on a global scale - a must
• Flexability with schedule required
• Excellent organizational skills - a must
• Must be an analytical and critical thinker
• Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, etc) required

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.