Workplace Receptionist - Benton Harbor, MI

CBRE Group, Inc.; Benton Harbor, Northern (MI, KY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

CBRE Group, Inc. is seeking a Receptionist to perform front-desk duties in support of the Workplace Experience team. You will greet visitors, answer phones, schedule meetings, and manage mail and packages while maintaining security procedures.

The role requires basic office software skills, strong organization, and the ability to follow standard procedures under supervision. This on-site position offers standard business hours and ongoing admin support.

Qualifications

• Authorized to work in the United States without visa sponsorship.
• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Strong communication skills for exchanging straightforward information.
• Strong organizational skills.
• Basic math skills (percentages, discounts, markups).

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors; issue passes and parking validations; follow security protocols.
• Schedule and prepare meeting rooms; arrange catering and tech equipment.
• Handle general clerical duties; distribute faxes and packages; order office supplies.
• Track mail, packages, and freight; arrange messenger and hospitality services as needed.
• Follow established procedures and complete tasks under supervision.
• Deliver output by following defined procedures under close supervision.

Skills

Communication skills

Organizational skills

Basic math

MS Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.