Workplace Receptionist - Benton Harbor, MI

CBRE; Benton Harbor (MI); On-site; USD 34,000 - 48,000; Full time

Job summary

CBRE is seeking a Receptionist to provide front-desk support in a Workplace Experience setting. You will greet visitors, answer calls, set up meeting rooms, coordinate catering and equipment, and handle basic clerical tasks while adhering to security procedures.

The role requires strong communication and organizational skills, with proficiency in Microsoft Office, and the ability to follow established procedures under supervision. Applicants must be authorized to work in the United States.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills (percentages, discounts, markups).

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors; issue passes and parking validations; follow security protocols.
• Schedule and prepare meeting rooms; arrange catering and technical equipment; request services as needed.
• Perform general clerical duties including distributing faxes and packages; order office supplies.
• Track packages, mail, freight; arrange messenger service; arrange guest hospitality as needed.
• Follow defined procedures to solve straightforward problems under supervision.

Skills

Communication skills

MS Office proficiency

Organizational skills

Customer service

Basic math

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the Workplace Experience function. They are responsible for providing world‑class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.

• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.

• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.

• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.

• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.

• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

• Impact through clearly defined duties, methods, and tasks are described in detail.

• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

• High School Diploma or GED with up to 2 years of job-related experience.

• Ability to follow basic work routines and standards in the application of work.

• Communication skills to exchange straightforward information.

• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Strong organizational skills with an inquisitive mindset.

• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Affi­