Workplace Operations Associate

DeWinter BH; San Francisco (CA); Presencial; USD 52.000 - 68.000; Jornada completa

Descripción de la vacante

DeWinter Group seeks a Workplace Operations Associate to be the welcoming heartbeat of our New York City office. You will manage the front desk, greet guests, and ensure the office runs smoothly with hospitality-focused service.

You will coordinate vendors, support events, track safety logs, and maintain visitor records, rooms, and equipment. This hands-on role thrives in a high-energy environment and rewards proactive problem-solvers who love organizing people and space.

Formación

• Customer service or hospitality experience with a welcoming demeanor.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Experience with visitor check-in or front-desk duties is a plus.

Responsabilidades

• Manage front desk and visitor experience.
• Coordinate vendors and office services.
• Support workplace events and catering setups.
• Maintain organized, clean, and inviting office environment.
• Handle room reservations and AV/setup needs.
• Monitor safety logs and visitor records.

Conocimientos

Exceptional customer service

Hospitality demeanor

Strong organizational skills

Proactive problem-solving

Daily requests handling

Visitor management systems

Vendor coordination

Event support

Office logistics

Educación

Bachelor's degree preferred

Herramientas

Google Workspace

Microsoft 365

Outlook

Descripción del empleo

Workplace Operations Associate

Overview

Be the welcoming presence and operational heartbeat of a dynamic New York City workplace. As a Workplace Operations Associate, you’ll create seamless, hospitality-focused experiences for employees, candidates, clients, and guests while keeping the office organized, well-stocked, and running smoothly.

From managing the front desk and visitor experience to coordinating vendors, supporting workplace events, and resolving day-to-day facilities needs, you’ll play a hands‑on role in shaping an engaging and productive office environment. This is an ideal opportunity for a proactive, people‑focused professional who enjoys variety, thrives in a high‑energy setting, and takes pride in making the workplace experience exceptional.

Required Skills

• Exceptional customer service, hospitality, and communication skills
• Warm, professional, and welcoming demeanor with a genuine interest in helping others
• Strong organizational skills and the ability to manage multiple priorities
• Proactive, resourceful approach to solving workplace and facilities challenges
• Ability to respond effectively to daily requests, room reservation issues, supply needs, and building‑related concerns
• Proficiency with Google Workspace or Microsoft 365, including tools such as Outlook, Word, Excel, Teams, or Slack
• Ability to learn and use visitor management systems, ticketing platforms, and other workplace technology
• Strong attention to detail when maintaining visitor records, safety logs, emergency contacts, directories, and other documentation
• Ability to coordinate effectively with internal teams, building management, and external vendors
• Comfortable supporting office events, catering setups, meeting rooms, and presentation technology
• Ability to maintain an organized, clean, and inviting workplace environment

Nice to Have Skills

• Experience with front‑desk administration, workplace operations, hospitality, retail, or customer service
• Familiarity with visitor check‑in processes and badge management
• Experience coordinating catering, office events, team gatherings, or workplace celebrations
• Experience working with janitorial, catering, plant maintenance, or building management vendors
• Familiarity with basic vendor invoice processing and office inventory management
• Experience supporting conference room scheduling and audiovisual setup

Preferred Education and Experience

• Bachelor’s degree preferred, or equivalent practical experience
• 0–2 years of experience in customer service, hospitality, retail, front‑desk administration, or workplace operations

Other Requirements

• Work arrangement: Fully onsite
• Location: One World Trade Center, New York City
• Schedule: Onsite five days per week
• Employment type: W2 only
• Assignment length: Approximately six months
• Must be comfortable performing daily office walkthroughs and supporting reception, meeting rooms, kitchenettes, common areas, events, and workplace logistics
• Must be able to manage a highly interactive role involving employees, guests, candidates, clients, vendors, and building personnel